Trinity Health IHA Medical Group, Neurology
Neurology • Ypsilanti, MI • Since 1994
About
Trinity Health IHA Medical Group is a nonprofit, multi-specialty medical group founded in 1994 and headquartered in Ann Arbor, MI. It operates more than 100 practice locations in Southeast Michigan with over 3,000 staff and nearly 1,000 providers. The group delivers over one million patient visits annually and is recognized for high-quality care (Metro Detroit’s Top Physician Group by Consumer Reports). Core services span primary care and specialties including neurology, along with urgent care, hematology-oncology, cardiology, orthopedics, and many other medical disciplines. The Ann Arbor Campus (Ypsilanti proximity noted via radiology/hiring postings) serves as a key neurology care hub within the IHA network. Contact: 844-237-3627. Website: trinityhealthmichigan.org.
Clinic Type
Neurology
Address
5333 McAuley Dr Ste 6109, Ypsilanti, MI 48197
Phone
(734) 712-1400
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Opening Hours
8:00am–5:00pm
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
8:00am to 5:00pm (typical for the clinic, with hours shown per location, may vary; contact the office to confirm)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various official Trinity Health portals and third-party review aggregators like Birdeye: General office ratings often hover around 4.8/5.0 on internal platforms, though some third-party sites report lower averages (e.g., 2.9/5.0) (Variable review counts across different platforms (e.g., 203 ratings on official sites; 29 reviews on third-party sites))
Patients praise
- High ratings for many individual providers (often 4.8-5.0 out of 5)
- Frequent praise for providers who listen, are compassionate, and take time to address patient concerns
- Appreciation for knowledgeable and professional staff
- Positive feedback regarding helpful staff and effective treatment planning
Common complaints
- Reports of rude, dismissive, or cold bedside manner by some providers
- Concerns regarding wait times for appointments
- Occasional complaints about lack of thorough listening or feeling rushed during appointments
- Specific instances of patients feeling unsatisfied with treatment plans or feeling the need to switch providers
"Dr Pappas is very much concerned about my welfare. She spends a great amount of time exploring the issues and input from me and my wife."
— Trinity Health Michigan Provider Review Page"Terrible the worst group I have ever seen. We waited 3 months for an appointment and the physician was rude, dismissive. The whole staff was terrible"
— Birdeye Review"Everything was great, not a complaint to name!"
— Trinity Health Michigan Provider Review PageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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