Primary Care Services - WellSpan Health
Primary Care • York, PA • Since 1880
About
WellSpan Health is a nonprofit health system headquartered in York, PA, offering a broad range of primary care and specialty services across central Pennsylvania and northern Maryland. Core focus includes primary care, women's health, behavioral health, and integrated care within a value-based model. The system comprises more than 2,500 employed providers, 250+ locations, nine hospitals, and a large clinical network that supports wellness, preventive care, chronic disease management, and virtual/urgent care options. For primary care specifically, WellSpan emphasizes accessible, comprehensive care through its clinically integrated network, with services designed to keep patients healthy across the continuum of care.
Clinic Type
Primary Care
Address
45 Monument Road, Suite 200, York, PA 17403, US
Phone
800-840-5905
gratitude@wellspan.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
true
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google reviews: Ranges from approximately 2.6 to 3.3 stars across various Birdeye locations (Varies by location (e.g., 66, 25, 53 reviews))
- WellSpan official provider profiles: Individual physician ratings often show higher satisfaction (e.g., 4.7/5) (Typically based on 30+ patient surveys)
Patients praise
- High appreciation for individual doctors who listen and validate concerns
- Effective and thorough clinical care from certain primary care physicians
- Some patients find the staff helpful and welcoming
- Bilingual services offered by some providers
Common complaints
- Difficulties with billing and insurance processing
- Reports of unprofessional or dismissive office staff
- Long wait times for appointments and during visits
- Challenges with scheduling and communication
- Inconsistent quality of care across different providers
"I had a routine lab visit where I used my Medicare card, but I was still incorrectly billed... After calling, it was eventually fixed, but it shouldn’t take patient intervention to correct something so basic."
— LocalityBiz review of WellSpan Internal Medicine"Physicians like Dr. Gordon are praised as rare gems among physicians, described as incredibly responsive and helpful... willing to take the time to listen carefully."
— Nextdoor review for WellSpan Family Medicine - Stony Brook"I will shout it from the rooftop, Dr. Johnson has drastically helped me improve the quality of my life by listening to my concerns and validating them."
— Birdeye review of WellSpan Family Medicine - Cross KeysSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Depression screenings in primary care: How WellSpan helps patients get support sooner — May 13, 2026
- WellSpan promotes Dr. David Gasperack to senior VP of primary care and population health | News | dailyitem.com — Sep 6, 2025
- Wellspan Health Expands York County Healthcare Services — Apr 9, 2026
- WellSpan ACO earns high performance, savings under Medicare Shared Savings Program — Sep 8, 2025
- WellSpan promotes Dr. David Gasperack to senior VP of primary care and population health | Susquehanna Valley — Sep 6, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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