Woodland Hills Medical Center

General Surgery • Woodland, CA

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About

Surgery (General) at Woodland Hills Medical Center in Woodland Hills, CA offers general surgery services by referral only. The department is located at 5601 De Soto Ave, Medical Office Tower, Entrance A, 5th Floor, and operates Monday through Friday from 8:30 a.m. to 5 p.m.

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Clinic Type

General Surgery

Address

5601 De Soto Ave, Medical Office Tower, Entrance A, 5th Floor, Woodland Hills, CA 91367

Phone

1-855-892-0919 (Toll free)

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Website

https://healthy.kaiserpermanente.org/southern-california/facilities/woodland-hills-medical-center-100045/departments/surgery-dlp-100347

Services Offered

Surgery (General)

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for the Surgery (General) department at Woodland Hills Medical Center?

Monday through Friday, 8:30 a.m. to 5 p.m.

How can I contact the department by phone?

1-855-892-0919 (Toll free) or 818-719-3750 (Local)

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vivian Health: 4.4/5 stars (based on 32 reviews) (32 reviews)
Healthgrades: 74% (Patient Experience Rating) (11 ratings)
Leapfrog Group: 120/120 points (Top Box Score)

Patients praise

General hospital performance rated as high performing or strong in clinical outcomes
High patient satisfaction scores for facility and staff communication in some assessments
Positive reports regarding surgical expertise, compassion, and professionalism from specific surgeons
Efficient emergency care experiences reported by some patients

Common complaints

Concerns regarding bedside manner, perceived arrogance, and lack of empathy from some individual surgeons
Reports of long wait times for nursing assistance and pain management following surgery
Documented historical instances of serious medical errors and lapses in care requiring regulatory fines
Active legal complaints involving allegations of medical malpractice and violations of end-of-life care orders

"I would give 100 stars if I could... not only an surgeon, but amazing human. He cares so much about his patients and their families."

— Healthgrades review of a general surgeon

"THIS DR ELIZABETH RUPP HAVE NO IMPASSIVE, NO IMPENITENT, SHE'S VERY ARROGANT, UNCARING SURGEON... YOU DO NOT WANT HER TO OPERATE ON YOU."

— Vitals review of a general surgeon

"No sense of urgency. Takes them forever to do anything. I asked 3 different nurses and the doctor for pain medicine and it took them over 3 hours to get me better pain meds."

— LocalityBiz review of hospital stay

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.