Encompass Health Rehabilitation Hospital of New England
Rehabilitation & Nursing • Woburn, MA • 1 (main hospital in Woburn) locations
About
Encompass Health Rehabilitation Hospital of New England in Woburn, MA provides inpatient rehabilitation and outpatient therapy services for conditions including stroke, brain injury, spinal cord injury, and orthopedic injuries. The hospital offers physical therapy, occupational therapy, and speech therapy, along with 24/7 nursing care and three hours of therapy daily, five days per week.
Clinic Type
Rehabilitation & Nursing
Address
2 Rehabilitation Way, Woburn, MA 01801
Phone
(781) 935-5050
jamie.boutin@encompasshealth.com
Opening Hours
11 a.m. - 8 p.m. daily
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Encompass Health official website: 4.7/5 (Patient Satisfaction) (2,436 ratings)
- Vitals.com: 4.1/5 (Overall rating) (Not explicitly stated)
- Apple Maps: 2.9/5 (37 ratings)
Patients praise
- High quality of physical, occupational, and speech therapy services
- Caring and dedicated nursing and medical staff reported by many patients
- Effective rehabilitation outcomes and progress reported by patients
- Friendly and welcoming environment for many visitors and patients
Common complaints
- Communication issues with staff and case managers
- Delays in responding to patient assistance requests (e.g., help to the restroom)
- Concerns regarding medical management and care planning for elderly patients
- Inconsistent experiences with cleanliness and infection control protocols
- Complaints about food quality
"I cannot say enough positive things about my Encompass stay. From the ambulance drop off , staff into greet me explain their procedures, great therapists and nurses..."
— LocalityBiz (Review)"Absolutely disappointing experience at the Woburn facility . Inconsiderate & incompetent administrators. Impolite nursing staff. Complete lack of communication with family. Dysfunction"
— Apple Maps (Review)"I think the only thing that drove me crazy was the times I rang for WC help before someone could assist me to the loo. The staff is busy - it is challenging not to go the 3 ft."
— LocalityBiz (Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Basement Administrative Space Converted to Garden-Level Patient Unit at Rehabilitation Hospital | Medical Construction and Design — Mar 23, 2026
- Renovations Completed at Encompass Health Rehabilitation Hospital of New England | High-Profile Monthly — Apr 6, 2026
- Chapman Construction Oversees Construction of Encompass Health Rehabilitation Hospital of New England Expansion | citybiz — Mar 12, 2026
- Basement Administrative Space Converted to Garden-Level Patient Unit at Rehabilitation Hospital - All For Gardening — Mar 24, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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