Guidelight Health
Mental Health Care • Woburn, MA
About
Guidelight Woburn is an outpatient mental health treatment clinic in Woburn, MA, offering Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) for adults and adolescents ages 12 and up. The clinic provides evidence-based therapy including individual, group, and family therapy, with services such as cognitive behavioral therapy, dialectical behavior therapy, and trauma-informed treatment. Guidelight works with all insurance companies including Medicare, Medicaid, Aetna, Blue Cross Blue Shield, Cigna, Harvard Pilgrim, MassHealth, and Optum.
Clinic Type
Mental Health Care
Address
Woburn, MA (location details not fully specified)
Phone
(781) 658-2306
Matt.Nicoli@guidelighthealth.com
Opening Hours
Monday 8:00 am – 4:30 pm; Tuesday 8:00 am – 4:30 pm; Wednesday 8:00 am – 4:30 pm; Thursday 8:00 am – 4:30 pm; Friday 8:00 am – 4:30 pm; Saturday Closed; Sunday Closed
Telehealth
Available
Services Offered
Insurance & Payment
Guidelight works with all insurance companies, including Medicare and Medicaid; benefits are verified and explained; network plans are added regularly.
Insurance, Self-pay, Out-of-pocket, Medicaid/Medicare (as applicable)
Languages Spoken
Pricing
Current Offers
New patient welcome
FAQs
What programs are offered at Guidelight Woburn?
Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP).
What are the hours of operation?
Monday–Friday 8:00 am–4:30 pm; Saturday and Sunday closed.
Do you accept insurance and which plans are in-network?
We work with all insurance companies, including Medicare and Medicaid; in-network with Aetna, Blue Cross Blue Shield, Cigna, Harvard Pilgrim, MassHealth, and Optum.
What services are offered at Guidelight Woburn?
Intensive Outpatient Program (IOP), Partial Hospitalization Program (PHP), individual therapy, group therapy, family therapy, and related evidence-based treatments.
What is the address for Guidelight Woburn?
300 Tradecenter Drive, Suite 3680, Woburn, MA 01801.
What is the main contact number?
(781) 658-2306.
Is telehealth available?
Yes, telehealth options are available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Woburn Addiction Treatment (Google/Aggregate): 4.8/5 (~129-138 reviews)
- Northeast Health Services - Woburn (Birdeye): 4.0/5 (124 reviews)
- Holistic Behavioral Health Multi Services (Google): 4.5/5 (25 reviews)
Patients praise
- Supportive, knowledgeable, and compassionate clinical staff
- Effective individualized recovery and treatment plans
- Positive impact on mental health and addiction recovery journeys
- Helpful and responsive administrative support for many patients
- Well-organized group therapy sessions
Common complaints
- Inconsistent staff and high provider turnover
- Difficulties with administrative tasks such as medication refills or insurance/financial communication
- Perceived lack of compassion or empathy from some administrative or clinical personnel
- Negative experiences with specific therapists or psychiatry providers
- Challenges with facility navigation/accessibility
"The staff treated me with dignity, compassion, and genuine understanding. They created an environment where I felt safe, heard, and supported during a very difficult time in my life."
— Woburn Addiction Treatment patient review"They don’t care about people, they just care about a paycheck. Since I’ve been with them, 2 NP’s have come and gone. Very inconsistent, very difficult to get med refills, very rude front desk person."
— Arbour Counseling Services patient review"I have Documented PTSD and I with a case worker had a three way conversation... and he said I shouldn't feel that way and that I wasn't cooperating then terminated with me."
— Northeast Health Services patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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