Central Florida Health Care

Multispecialty Clinics • Winter Haven, FL • Since 1972 • 1 location at Winter Haven locations

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About

Central Florida Health Care (CFHC) is a nonprofit primary care provider headquartered in Winter Haven, FL (HQ: 47 5th Street NW). Founded in 1972, CFHC offers comprehensive services including primary and chronic care, men’s health, dental, endocrinology, HIV & Hep C, nutritional counseling, diabetes education, ob/gyn, optometry, podiatry, and social services. The organization operates 7 U.S. offices, with Winter Haven as a key location, and serves the Winter Haven area and surrounding communities. Contact: info@cfhconline.org; main phone lines: 866-234-8534 or 863-291-5110.

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Clinic Type

Multispecialty Clinics

Address

1514 First Street Nbr, Winter Haven, FL 33881

Phone

866-234-8534

Email

billingdept@cfhconline.org

Opening Hours

See

Website

https://cfhc.org/location/winter-haven-adult/

Services Offered

Adult Primary Care
HIV & HEP C
X-Ray and Lab services
Adult Dental Care
CFHC Speciality Pharmacy
URAC Accredited

Technology & Equipment

Full-Service In-house Laboratory
Non-invasive X-rays
URAC accreditation
Pharmacy service
Medication Therapy Management

Team

Sam Moursi — MD
Nixon Simon — MSN, APRN, FNP-BC
Kristie Stanko — MSN, APRN, FNP-C
Marie Nagib — DMD

Insurance & Payment

—

Languages Spoken

English
Spanish
French

Awards & Accreditations

URAC Accredited

Social Media

Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.3 out of 5 stars (181 reviews)
BestProsInTown: Not explicitly stated but generally positive sentiment cited (108 reviews (for Women & Children location))

Patients praise

Compassionate and friendly front desk staff in some instances
Positive experiences with specific doctors mentioned by name
Convenience of having integrated services like pharmacy and lab in one location
Appreciation for accessible, affordable primary care

Common complaints

Long wait times for appointments and in the office
Challenges with scheduling and appointment cancellations
Difficulties with customer service, phone accessibility, and medical record transfers
Perceived lack of attentiveness or unprofessionalism from some providers and staff

"I had my visit and it was professional. Dr Moursi was wonderful. He listened to me and addressed all of my concerns."

— LocalityBiz

"The problem lies in the back rooms. We waited 45 minutes to be seen and by then, I was ready to go... I told him that that is disrespectful to his patients’ time."

— LocalityBiz

"No one Ever Answers the phone...Now having test run that I already had done. This place is the worst"

— Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].