Atrium Health Wake Forest Baptist

Primary Care • Winston-Salem, NC

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Clinic Type

Primary Care

Address

North Carolina (regions including Greensboro, Hickory, Clemmons, Winston-Salem, and more)

Phone

336-716-WAKE (9253)

Email

MedicalRecordsROI@advocatehealth.org

Opening Hours

Mon - Fri: 8 am - 5 pm

Website

https://www.wakehealth.edu/specialty/p/primary-care

Telehealth

Available (telehealth primary care, immediate virtual care)

Emergency Care

Available via local emergency departments; no appointment necessary for urgent/emergency care

Services Offered

Primary Care
Internal Medicine
Family Medicine
Pediatrics
Preventive Medicine
Treatment of illnesses and injuries
Chronic disease management
Immunizations
Diet and nutrition guidance
Coordinated referrals to specialists
Online appointment scheduling
MyWakeHealth patient portal
Telehealth options
Immediate virtual care
Outpatient clinics
Electronic medical records
Care coordination across specialties

Insurance & Payment

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Languages Spoken

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FAQs

What services does primary care include?

Preventive care, chronic disease management, diagnosis and treatment of illnesses and injuries, immunizations (including flu and COVID-19), prescriptions, diet and nutrition guidance, and coordinated referrals to specialists.

If you are a new patient, how can I make an appointment?

You can request an appointment online or call 336-716-WAKE (9253).

If you are an existing patient, how can I schedule an appointment?

Schedule through myWakeHealth or call your clinic directly.

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Novant Health provider profiles: 4.9/5 stars (Varies by provider (35-484 ratings))
Birdeye (Atrium Health Primary Care One Health): 4.5/5 stars (57 reviews)
The Children's Clinic of Winston-Salem website: 5.0/5 stars (6 ratings)
Birdeye (Novant Health Gateway Family Medicine): 4.4/5 stars (275 reviews)

Patients praise

Providers described as caring, attentive, and professional
Staff often praised for being friendly and helpful in specific interactions
Appreciation for thorough explanations and being listened to during appointments
Some practices noted for ease of scheduling or providing personalized, holistic care

Common complaints

Difficulty scheduling timely appointments or long wait times for sick visits
Poor communication regarding prescriptions, medical history, or insurance/billing issues
Reports of staff being perceived as dismissive, condescending, or unknowledgeable
Concerns regarding billing practices or perceived excessive charges

"I love my doctor, she's the best and makes me feel like a person with health care needs, not a wallet"

— Novant Health patient review

"With the departure of Dr. Massary, it is now almost impossible to get in to see a provider in less than 2 months."

— Localitybiz review of Atrium Health Wake Forest Baptist Family Medicine

"Dr. Brown and her team are truly amazing. We walk into the clinic and they instantly make us feel welcome. The individualized care provided is something that is hard to find in larger practices"

— The Children's Clinic of Winston-Salem patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.