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Hartford HealthCare Heart and Vascular Institute, Windham

Hartford HealthCare Heart and Vascular Institute

Cardiology • Windham, CT

About

Windham Hospital is a nonprofit community hospital in Willimantic, Connecticut, part of Hartford HealthCare. It offers a range of services including cardiology and heart/vascular care, emergency, imaging, orthopaedics, and women’s health. The hospital opened in 1933, is roughly a 130-bed facility, and operates within the Hartford HealthCare system. Recent notes mention changes in radiology services (Midstate Radiology Associates taking over) and a study on establishing a freestanding birth center. If you’re specifically seeking Cardiology/Heart & Vascular Institute details at Windham Hospital, the facility provides cardiovascular services as part of its medical offerings within the Hartford HealthCare network.

Clinic Type

Cardiology

Address

Willimantic, CT

Phone

860.406.6865

Email

integrativetherapies.east@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cardiology

Technology & Equipment

  • Heart & Vascular Institute
  • Mitral Valve Repair
  • Cardiac Electrophysiology
  • CPR education

Team

  • Hartford HealthCare Heart and Vascular Institute (affiliation), Board-certified cardiologists — Cardiology affiliation/Institute

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Windham Hospital / Hartford HealthCare verified patient surveys (Press Ganey): Individual cardiology specialists typically range from 4.7/5 to 5.0/5 based on verified Press Ganey surveys (Various counts per provider, e.g., 295 surveys for one specialist, 187 for another)
  • US News / Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 88% of patients are willing to recommend the hospital (300 or more surveys (for overall hospital metrics))

Patients praise

  • High satisfaction ratings for individual cardiology specialists (often 4.7-5.0 range)
  • Providers described as attentive, caring, and knowledgeable
  • Effective communication regarding treatments and medications
  • Compassionate approach to patient behavior modification
  • General willingness of a large majority of patients to recommend the hospital

Common complaints

  • Reports of long wait times for service
  • Perceived lack of attentiveness in non-emergency situations
  • Concerns regarding billing practices and insurance coverage
  • Instances of poor communication between staff and patients or families
  • Specific complaints about facility cleanliness in certain areas

"Dr Richard's was extremely attentive, listened to my concerns, discussed treatment and medications with me."

— Windham Hospital verified patient review

"Don’t go here unless you are literally a minute away from death. Yes the staff is nice but if you’re not dying you will never see them."

— Third-party consumer review site

"This experience led to a lot of emotion and disappointment... It took about a year working with the Patient Experience Department for that to occur [to get an apology]."

— Windham Hospital news feature on patient advocacy

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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