Valley Health Primary Care
Primary Care • Winchester, VA • Since 1993
About
Valley Health Primary Care on Costello Drive in Winchester is part of Valley Health, a nonprofit health system serving Virginia and surrounding areas. The organization operates multiple outpatient and primary care locations, with Valley Health based in Winchester, VA, and a network that includes facilities in the Northern Shenandoah Valley. For Costello Drive specifics (address, hours, and services), contact Valley Health at 540-536-8000 or marketingmail@valleyhealthlink.com, or visit valleyhealthlink.com for the latest details and scheduling.
Clinic Type
Primary Care
Address
230 Costello Drive Suite 200 Winchester, VA 22601
Phone
540-536-5400
payercontracts@valleyhealthlink.com
Opening Hours
Sunday: Closed; Monday: 7:30AM-5:00PM; Tuesday: 7:30AM-5:00PM; Wednesday: 7:30AM-5:00PM; Thursday: 7:30AM-5:00PM; Friday: 7:30AM-5:00PM; Saturday: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Care We Provide
Routine New Born Care; Well Women Exams; Executive Physicals; Sports Physicals; School Physicals; Insurance Physicals; Sick & Well Child Visits; Sick & Well Adult Visits; Pediatric & Adult Immunizations; Minor Skin Procedures
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Valley Health (provider profile for Justin Lipsey, PA-C): 4.8 / 5 (Based on 70 Ratings)
- LocalityBiz page for Winchester Family Practice (includes some Costello Drive context): Star ratings shown per reviewer (varied; examples include 5-star and 1-star) (Multiple reviews listed on page (exact count not provided in snippet))
Patients praise
- Good/competent providers and thorough care mentioned in reviews
- Friendly/professional staff and receptionists mentioned positively
- Improved access/capacity with the new Costello Drive location
Common complaints
- Difficulty getting through / appointment scheduling or responsiveness issues reported
- Some reception/customer-service complaints (rudeness) reported
- No on-site lab draw station at the Costello Drive site, requiring patients to go elsewhere
"“Love this practice. Everyone is so nice and professional.”"
— LocalityBiz (Winchester Family Practice) reviews"“People need to understand that the location on Costello drive is brand new…” (review also notes confusion with other reviews and difficulty reaching the office in the past)"
— LocalityBiz (Winchester Family Practice) reviews"“However, some reviews indicate concerns about service attitude and appointment scheduling… waiting time… confusion regarding scheduling”"
— Wheree (VALLEY FAMILY PRACTICE) review summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Valley Health Opens New Outpatient Medical Facility in Winchester — Sep 15, 2025
- Valley Health Expands Access to Care with Move of Primary Care to New Facility — Dec 1, 2025
- Valley Health making operational changes; emergency physicians, hospitalists to be managed by new company; WMC Observation Unit to close | Winchester Star | winchesterstar.com — Apr 7, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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