Nemours Children's Health, Wilmington
Pediatrics • Wilmington, DE
About
Nemours Children's Health in Wilmington provides primary care for children from birth to 21 years at 1600 Rockland Road within Nemours Children's Hospital. The clinic offers well-care, sick visits, immunizations, physicals, care for children with medical complexity, video visits, integrated psychology, nutrition services, social work assistance, and on-site access to laboratory services, pharmacy, radiology, and therapies including physical, occupational, and speech-language services.
Clinic Type
Pediatrics
Address
1600 Rockland Road, Nemours Children’s Hospital, Green Module, Wilmington, DE 19803
Phone
(302) 651-5245
—
Opening Hours
Monday 8 am - 6:30 pm; Tuesday 8 am - 6:30 pm; Wednesday 8 am - 6:30 pm; Thursday 8 am - 6:30 pm; Friday 8 am - 5 pm; Saturday 8 am - 4:30 pm
Website
https://www.nemours.org/locations/delaware-primary-care-pediatrician-wilmington-rockland-road.html
Telehealth
Yes—video doctor visits on demand
Emergency Care
Poison Control listed; not explicit emergency department details for this clinic
Services Offered
Team
Insurance & Payment
Insurance We Accept information available; exact plans not listed on page
Phone-based nurse assistance 24/7 (for symptom management), On-site services (physical forms, immunizations), MyChart for billing/appointments (not explicit for payments), Online bill pay, Pay Your Bill (in person/mail)
Languages Spoken
FAQs
What age range do you see patients?
Birth to 21 years.
Where are you located?
Nemours Children’s Hospital, Delaware, inside the Outpatient Entrance, Green Module.
What are the hours?
Hours Monday 8 am - 6:30 pm Tuesday 8 am - 6:30 pm Wednesday 8 am - 6:30 pm Thursday 8 am - 6:30 pm Friday 8 am - 5 pm Saturday 8 am - 4:30 pm
Where is the clinic located?
Nemours Children’s Hospital, Delaware, 1600 Rockland Road, Wilmington, DE 19803 (Green Module, Outpatient Entrance)
How can I contact the office by phone?
Phone: (302) 651-5245
Do you offer MyChart access?
Yes, Nemours Children’s MyChart is available to manage your child’s health care and communicate with the care team.
Do you provide interpreter services?
Interpreter Services available for most languages, and for hearing impaired with advance notice.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Dr. Karen M. Kelly): 32 ratings (mixed reviews) (7 written reviews)
- Vitals (Dr. Patricia H. Purcell): 4.7/5 stars (26 ratings with 6 written reviews)
- RateMDs (Dr. Patricia L. Scott): 3.4/5 stars (11 reviews)
- Zocdoc (Dr. Erin Adonnino): 4.96/5 stars (24 reviews)
- Rater8 (Dr. Taylor Genaway): 4.9/5 stars (16 ratings)
Patients praise
- Knowledgeable, thorough, and highly experienced physicians
- Compassionate and caring bedside manner among many providers
- Strong patient rapport, particularly with children and families with special needs
- Effective communication and willingness to explain medical conditions clearly
- High likelihood of recommendation from satisfied long-term patients
Common complaints
- Unprofessional or disorganized office staff and front-desk communication issues
- Long wait times for appointments and office visits
- Frustrating experiences with billing, insurance pre-authorizations, and paperwork handling
- Concerns regarding bedside manner, perceived condescension, or dismissiveness from some providers
- Difficulties with appointment scheduling, cancellations, or strict tardiness policies
"Dr.Goel is absolutely amazing. She is extremely through and very kind. She is my son’s primary care physician, I could not have asked for better care for my family."
— Healthgrades (Dr. Annuradha Goel)"However the unprofessionalism of the office staff and long wait times really brings the practice down!!! The office facilities are below average as well - felt like I was going to a chop shop !!!"
— Vitals (Dr. Patricia H. Purcell)"Terrible bed side manor, rude, unprofessional, spiteful, and his staff is absolutely terrible with billing and paperwork"
— Healthgrades (Dr. Hoke Pollock)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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