Mental Health Services and Resources
Mental Health Services • Wilmington, DE
Clinic Type
Mental Health Services
Address
—
Phone
(800) 273-8255
DSAMH@delaware.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- TherapyDB (Med Psych Services LLC): 4.9/5 (104 reviews)
- Birdeye (Introspection Counseling Center): 5.0/5 (7 reviews)
- Rehab.com (Brandywine Counseling & Community Services): 3.14/5 (73 reviews)
- Nutrifinder (Wilmington Health Access for Teens): 3.8/5 (33 reviews)
Patients praise
- Clinicians perceived as knowledgeable, compassionate, and supportive
- Effective and life-changing treatment for certain conditions (e.g., PTSD, anxiety)
- Successful, straightforward intake experiences for some patients
- Helpful for ongoing recovery and mental wellness goals in some cases
Common complaints
- Difficulty with scheduling, long wait times, and frequent cancellations
- Reports of rude, unhelpful, or unprofessional administrative staff
- Significant challenges with medication management, including prescription delays and lack of emergency refills
- Dissatisfaction with communication, such as unreturned phone calls and inaccessible offices
- Concerns regarding billing practices, including unexpected charges and lack of transparency
- Instances where clinicians were perceived as dismissive, cold, or lacking empathy
"Poorly handled office, frequently rude staff, and an unforgiving dismissal policy."
— LocalityBiz (ChristianaCare Behavioral Health)"The Dr. takes leave on a consistent basis making it impossible to be able to get medication refills... The front desk host Jeanine speaks so unprofessionally to you as a patient and hangs up instead of resolving the problem."
— LocalityBiz (Delaware Psychiatry LLC)"I feel so blessed and lucky to be in such good care... my quality of life is so much better."
— LocalityBiz (Serene Minds, LLC)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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