Well-Rooted
Wellness and Functional Medicine • Wilmette, IL
About
Well Rooted Health Collective is a small, privately held alternative/Integrative medicine practice based in Illinois (Crystal Lake HQ) that offers holistic, root-cause–focused care for children, adults, women, and families. They blend traditional and natural therapies, aiming to treat underlying causes rather than only symptoms, with services spanning pediatric to adult care. The team is led by Lead Nurse Practitioner Rebecca Kaechele and operates from three Illinois offices (Crystal Lake, St. Charles, Oak Brook). They emphasize custom care plans, holistic wellness, and scientifically supported natural methods, targeting families and pediatric care.
Clinic Type
Wellness and Functional Medicine
Address
390 Congress Pkwy Ste I, Crystal Lake, Illinois 60014
Phone
847-905-0001
new@mywellrooted.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Available (multi-state telehealth for families)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3 out of 5 stars (78 reviews)
Patients praise
- Strong appreciation for the holistic, root-cause approach to medicine
- Positive experiences with specific providers who are described as attentive, knowledgeable, and caring
- Success stories regarding chronic conditions like eczema and gut health where traditional medicine failed
- Parents feel listened to and respected in their decision-making process
- Appreciation for accessible communication, including weekend availability for some providers
Common complaints
- High staff turnover leading to inconsistent continuity of care
- Concerns regarding the clinic's expansion impacting the quality of the original environment and service levels
- Reported difficulty obtaining refunds, with credit-only policies cited by some patients
- Specific complaints about medical decision-making (e.g., antibiotic prescribing protocols)
- Perceived decline in personalized attention and responsiveness as the practice has grown
"Since then I’ve had 4 different practitioners that have come & gone while being a patient... Then out of no where the one who was reading my labs just up & quit. So then I was switched to a completely new practitioner."
— Birdeye review"Well rooted was great but it seems like their expansion etc is taking away from the original environment. Made an appt after being a patient for years and needed to cancel because we don’t need their service and they won’t refund just credit."
— Nutrifinder review"Jessica is extremely present during very visits, despite whatever is happening outside the exam room door. She is incredibly kind, gentle, patient and with excellent clinical skills and judgement!"
— Well Rooted testimonial pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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