McKenzie Health

Primary Care • Williston, ND • Since 2004 • 1 Williston Downtown location locations

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About

McKenzie Health (McKenzie County Healthcare Systems, Inc.) is a nonprofit, faith-based hospital system headquartered in Watford City, ND, serving Watford City, western North Dakota, and eastern Montana. Founded in 2004, it operates 8 offices across North Dakota with locations including Williston and Watford City (HQ), as well as Minot. Services encompass general medical care, family care, surgical services, wellness and recovery, and comprehensive patient- and family-centered care. The organization emphasizes rural, community-focused healthcare with a mission to provide high-quality, compassionate care close to home. Contact: 701-842-3000 or 701-842-7128. Website: mckenziehealth.com.

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Clinic Type

Primary Care

Address

Williston Downtown, 3 4th St E, Williston, ND

Phone

17018423000

Email

HIM@mchsnd.org

Opening Hours

Primary Care: Monday – Friday: 7:30 AM – 5:00 PM; Physical Therapy, General Surgery, and OBGYN: Monday – Friday: 7:30 AM – 5:00 PM

Website

https://mckenziehealth.com/williston/

Services Offered

Urgent care
Primary care
Orthopedic
OBGYN
Family health & regular checkups
General surgery consults
Lab
Imaging
Physical therapy
Primary Care (Williston Downtown)
Williston clinic services

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Google (via Dr.Visor summary): 4.3 out of 5 stars (6 reviews)
MyCaringPlan (Long Term Care facility): 7.3 out of 10

Patients praise

praise for specific doctors and healthcare providers for kindness and thoroughness
appreciation for the convenience of local access to specialized care and urgent care services
recognized as a Top 100 Critical Access Hospital in 2026 for clinical excellence and patient satisfaction

Common complaints

reports of unprofessional staff behavior and poor customer service
concerns regarding administrative disorganization and billing communication
complaints about wait times and limited accessibility in some facilities
past HCAHPS surveys indicating areas for improvement in discharge planning and medication communication

"My son just seen Dr. McDonough yesterday and he was ABSOLUTELY WONDERFUL! He walked in shook our hands and said "tell me what you want done, you are the boss...""

— Yelp review for McKenzie County Healthcare Systems

"most unprofessional staff I've ever experienced in my entire life, I am not joking when I say do not even come here if you are on your deathbed..."

— LocalityBiz review for McKenzie County Healthcare Systems

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

McKenzie Health opens new clinic in Williston — Apr 30, 2026
McKenzie Health expands Williston Services | Local News | willistonherald.com — Jul 28, 2025
McKenzie Health Williston moving urgent care to old VA clinic — Jul 23, 2025
McKenzie Health Expands Williston Services With Opening Of New Williston West Location | Missouri River Country — Jul 30, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.