Locations

Patients praise

• Providers described as knowledgeable, kind, and caring
• Helpful and efficient office staff at some locations
• High patient satisfaction scores for specific dental and primary care practices
• Good communication and listening skills reported for select physicians and APRNs

Common complaints

• Long wait times and difficulty scheduling appointments
• Perceived lack of empathy or poor bedside manner from some providers
• Issues with administrative staff, particularly regarding rude or unprofessional behavior at reception desks
• Dissatisfaction with communication regarding treatment plans or diagnostic procedures
• Turn-away of patients at urgent care centers before closing hours