Williamstown Medical

Internal Medicine • Williamstown, MA

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About

Williamstown Medical is part of Berkshire Health Systems (BHS), a nonprofit healthcare network based in Pittsfield, MA. BHS provides 24/7 emergency care, inpatient and specialty services (including the BMC Cancer Center), urgent care, imaging, lab services, and a broad network of primary and specialty care clinics across Berkshire County. While the highlights list locations in 9 offices across the U.S. (primarily in Massachusetts), Williamstown specifically is not listed as a separate location in the provided details. BHS operates multiple facilities and provider locations in the region, offering comprehensive care through hospitals (Berkshire Medical Center and Fairview Hospital), satellite emergency facilities, BVNA, urgent care, and a 51-location clinic network.

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Clinic Type

Internal Medicine

Address

197 Adams Road, Williamstown, MA 01267

Phone

413-458-8182

Email

BHSPatientExperience@bhs1.org

Opening Hours

Mon: 7:30am – 5:00pm; Tue: 7:30am – 6:00pm; Wed: 7:30am – 6:00pm; Thu: 7:30am – 5:30pm; Fri: 7:30am – 5:00pm

Website

https://www.berkshirehealthsystems.org/location/williamstown-medical-3/

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

About Williamstown Medical

Williamstown Medical, a Rural Health Clinic of Fairview Hospital, does not discriminate in the provision of services to an individual (i) because the individual is unable to pay; (ii) because payment for those services would be made under Medicare, Medicaid, or the Children’s Health Insurance Program (CHIP); or (iii) based upon the individual’s race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity. A sliding fee program based on income and family size is available.

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Facebook: 52% recommend (39 reviews) on Facebook (39 reviews)
Healthgrades: 5.0 out of 5 stars for Dr. Ali Khan (2 reviews)
Birdeye: 5.0 out of 5 stars for Dr. Evan Provisor (1 review)

Patients praise

Ease of scheduling appointments
Positive experiences with specific providers, such as Dr. Ali Khan
Professional and courteous care from some staff members

Common complaints

Frustrations with the billing office
Inaccurate medical records regarding medications and allergies
Concerns about rude or unprofessional front-desk and medical staff members
Issues with high turnover of physicians
Difficulty accessing patient portals and receiving support for technical issues

"While I had no problems with the medical care I received over 2 years as a patient of this practice, my last encounter with their billing office left me extremely frustrated and concerned."

— MapQuest user review

"Excellent doctor One of the best doctors that berkshire health systems have hired."

— Healthgrades review for Dr. Ali Khan

"Berkshire Patient Portal fails to respond, leaving me locked out of access to medical info that BMC sends me... This negligence is unprofessional and unacceptable."

— PissedConsumer review for Berkshire Health Systems

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.