Ellie Mental Health

Mental Health • Williamsburg, VA • Since 2022 • 1 (Williamsburg - New Town) locations

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About

Ellie Mental Health RVA is a private mental health care clinic based in Glen Allen, Virginia (HQ) with 2 U.S. offices. They offer compassionate, personalized therapy delivered by local counselors/therapists and focus on reducing mental health stigma and improving access to high-quality services. Founded in 2022, the RVA location is part of a small, therapist-focused practice committed to human connection in therapy. For Williamsburg (New Town, VA), there is no direct listing or Williamsburg office noted in the provided details. Key details: - Name: Ellie Mental Health - RVA (Glen Allen / Short Pump HQ) - Industry: Mental Health Care; Type: Privately Held - Founded: 2022; Headquarters: Glen Allen, VA - Offices: 2 U.S. locations (Mechanicsville and Glen Allen) - Phone: 804-374-9484 - Website: elliementalhealth.com/locations/glen-allen-short-pump-va - Focus: Compassionate, personalized therapy; reducing stigma; strong human connection in therapy - LinkedIn: linkedin.com/company/ellie-mental-health-richmond-va

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Clinic Type

Mental Health

Address

5400 Discovery Park Blvd, Suite 203, Williamsburg, VA 23188

Phone

+1 757-xxx-xxxx

Email

info@elliementalhealth.com

Opening Hours

Mon-Fri: 9AM–5PM; after hours and weekends by appointment

Website

https://elliementalhealth.com/locations/williamsburg-new-town-va/

Telehealth

Available

Services Offered

Mental health therapy
Counseling
In-person therapy
Online therapy
Individual therapy
Couples therapy
Family therapy

Technology & Equipment

Telehealth platform
Online scheduling
Client portal

Insurance & Payment

Aetna
Aetna Better Health of VA
Anthem BCBS
Anthem HealthKeepers Commercial & Medicaid
BCBS Virginia
Carelon
Cash Pay
CHAMP VA
Cigna/Evernorth
Humana
Magellan
Medicaid
Medicare VA
Meritain Health
Multiplan
Optum/United Healthcare/UBH/UMR
Partner's Direct Health
Piedmont Community Health Plan
Sentara/Optima Health Commercial & Medicaid
Sliding Fee Scale
Tricare East non-network participating
United Healthcare Community Plan of VA
United Shared Services (GEHA)

Currently accepting listed insurances;Sliding Fee Scale available

Cash, Credit/Debit Card, Insurance, Cash Pay, Sliding Fee Scale, Insurance accepted per list above

Languages Spoken

English

Pricing

Accepts multiple insurances; cash pay option; sliding fee scale

Current Offers

New patient special — null (expires null)

FAQs

What services are offered?

Mental health therapy, counseling, in-person and online options.

What are the clinic hours?

Mon-Fri: 9AM to 5PM. After hours and weekends by appointment only.

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Aggregate of multiple locations): 4.3/5 stars (44 reviews)

Patients praise

Comfortable and calm office environment
Generally timely appointments when they occur
Some patients report compassionate care from specific therapists

Common complaints

Difficulty reaching staff by phone or email
Issues with billing, including unexpected charges or no-show fees
Concerns regarding administrative disorganization
Reports of poor communication and cancelled appointments
Clinician frustration regarding management and working conditions

"This business NEVER answers their phone or returns calls. This is a mental health provider and it is unacceptable to to be able to get ahold of..."

— BBB and general online reviews

"I was charged a 100$ no show fee for an appointment that had been scheduled that I was not aware of. There was no appointment confirmation nor a reminder for said appointment."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].