Frances J. Jones, MD, FACG

Gastroenterology • Williamsburg, VA • 1 (TPMG Gastroenterology – Williamsburg) locations

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About

TPMG Gastroenterology – Williamsburg in Williamsburg, VA offers gastroenterology services including evaluation and management of gastrointestinal and liver diseases. Dr. Frances J. Jones, MD, FACG specializes in conditions such as acid reflux, IBS, IBD, and eosinophilic esophagitis, with particular expertise in cancer screening, endoscopic therapeutics, and procedures including colonoscopy and polypectomy.

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Clinic Type

Gastroenterology

Address

5424 Discovery Park Boulevard Building B, Suite 104 Williamsburg, VA 23188

Phone

(757) 206-1113

Email

ROI@tpmgpc.com

Opening Hours

Monday: 8:00 AM - 4:00 PM Tuesday: 8:00 AM - 4:00 PM Wednesday: 8:00 AM - 4:00 PM Thursday: 8:00 AM - 4:00 PM Friday: 8:00 AM - 12:00 PM (Lunch: 12:00 PM - 1:00PM)

Website

https://www.mytpmg.com/physician/frances-jones-md/

Telehealth

Available (not clearly specified in extracted text)

Services Offered

Gastroenterology

Technology & Equipment

endoscopic therapeutics such as esophageal dilation and large polyp removal
endoscopic mucosal resection and polypectomy
gastrointestinal motility
Crohn’s Disease and Ulcerative Colitis management
acid reflux evaluation and treatment

Team

Frances J. Jones, MD, FACG, FACP? (listed as FACG; board-certified in Gastroenterology) — Board-Certified Gastroenterologist

Insurance & Payment

Aetna
Anthem of Virginia
Anthem BCBS (Out of State)
Anthem HealthKeepers
BCBS Federal
Carefirst PPO (verified plans)
Cigna
GEHA – United Healthcare Shared Services Network only
Humana Medicare (HMO and PPO)
MailHandlers
Sentara Health commercial plans (HMO, PPO, POS)
PHCS – VHN-MedCost only
Medicare
United Healthcare commercial products
Medicare (established patients only)
Tricare (Medicare-related)

Medicare, Tricare, and most Medicare Advantage plans for all payers (We accept established patients only).

Open Access (as indicated on site), Insurance

Languages Spoken

—

FAQs

Appointment transfer policy?

Due to the shortage of specialists, TPMG Gastroenterology – Williamsburg is unable to accept appointments for transfer of care patients who have been seen by other Gastroenterologists within the last year, or patients needing second opinions.

Awards & Accreditations

2026 Coastal Virginia Magazine's "Top Doc's All-Stars"
2025 Coastal Virginia Magazine "Top Doc"
2024 Coastal Virginia Magazine "Top Doc"
2024 Virginia Business "Top Doc"
2023 Coastal Virginia Magazine "Top Doc"
2022 Coastal Virginia Magazine "Top Doc"
2021 Coastal Virginia Magazine "Top Doc"
2021 Virginia Living Museum “Top Doctor”
2020 Virginia Living Magazine "Top Doctor"

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: very positive

Healthgrades: 4.7/5 stars (15)
BusinessYab: not specified (5)

Patients praise

knowledgeable
friendly and professional staff
good bedside manner
takes time to listen
clear explanations of procedures
timely care

Common complaints

none reported in sample reviews

"Dr. Jones and staff are the best. They explain everything and answer your concerns. Wonderful outfit."

— BusinessYab review

"Doctor Jones has an awesome and calming bedside manner & makes you very comfortable to know that you are in good hands."

— BusinessYab review

"Dr. (Frances) Jones is so knowledgeable and was so good to me, and was aware of what caused my problem, even though no other doctors were aware of any medicine being the cause."

— TPMG patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].