Express Urgent Care

Urgent Care • Wilkes-Barre, PA

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About

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Clinic Type

Urgent Care

Address

449 Scranton Carbondale Hwy, Scranton, PA 18508

Phone

15703446000

Email

expressurgentcare@outlook.com

Opening Hours

Mon–Fri 9am–7pm; Sat–Sun 9am–5pm

Website

https://expressurgentcare.com/locations/location-dickson-city/

Services Offered

Urgent care
Same-day treatment
X-rays
Employer DOT physical
drug screenings
Covid testing
RSV testing
Flu testing
Walk-in care
Online check-in
Illness treatment
Injury care
Aria Wellness (partner)
Employer services
Physicals
DOT physicals
X-ray services
COVID-19 testing

Technology & Equipment

X-ray
Digital imaging
Online check-in

Insurance & Payment

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Cash, Credit cards, Debit cards, Insurance may be billed

Languages Spoken

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Pricing

Pricing not provided on page

Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (Aggregated): 4.6/5 stars (1,658 reviews)
Facebook: 94% recommend (209 reviews)

Patients praise

Convenient locations with adequate parking
Generally efficient and prompt service reported by many patients
Clean, welcoming, and well-maintained facilities
Friendly, knowledgeable, and professional medical staff (physicians and nurses)
Helpful walk-in policy and accessibility without referrals

Common complaints

Inconsistent follow-up communication after appointments
Reports of rude or unhelpful front desk and administrative staff
Instances of long wait times despite appointments or low occupancy
Occasional complaints regarding disrespectful bedside manner by some providers
Concerns about billing/payment policies and insurance handling

"Was very happy with services at first as I was in and out as a walk-in in less than 30 minutes... Unfortunately, the Doctor never called in the prescription... never received a call back."

— LocalityBiz Review

"Patients consistently praise the quick and efficient service, often noting minimal wait times and rapid responses. The friendly and knowledgeable staff are frequently commended for their professionalism."

— UrgentCareList Consensus

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.