Galenus Group

Chronic Care Management • White Springs, FL

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About

Galenus Group is a group medical practice and adult primary care provider offering chronic care management services in Lehigh Acres, Saint Petersburg, Cape Coral, Naples, Bonita Springs, Tampa, and Fort Myers, Florida. The practice provides comprehensive care plans that coordinate treatment for chronic conditions, manage medications, and offer 24/7 access for urgent care needs. Services include medication management, specialist coordination, regular monitoring, and support during transitions between healthcare settings.

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Clinic Type

Chronic Care Management

Address

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Phone

(239) 230-7087

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.galenusgroup.com/service/chronic-care-management

Services Offered

Chronic Care Management
CCM (Chronic Care Management)
Chronic Care Management services

Insurance & Payment

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Languages Spoken

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FAQs

What is Chronic Care Management (CCM)?

Chronic care management (CCM) includes a comprehensive care plan that lists health problems and goals, medications, other providers, community services, care needs, and information about your health. CCM explains the care you need and how the team will coordinate your care.

What can Galenus Group do if I agree to CCM?

If you agree to this service, your Galenus Group provider can prepare your care plan for you or your caregiver, help with medication management, and provide 24/7 access for urgent care needs. They also offer support when you go from one health care setting to another, review your medicines and how you take them, and help with other chronic care needs.

How do I learn more about CCM at Galenus Group?

To learn more about CCM and the chronic care management services available, call the Galenus Group office or book an appointment online today.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Tebra/General Practice platform: 4.8/5 (56 reviews (on one platform))

Patients praise

Professional and knowledgeable medical providers
Patients feel heard and valued by Dr. Castillo
High quality of medical care and attentiveness to health needs
Friendly and welcoming staff in clinical encounters

Common complaints

Front office staff communication issues
Difficulties in scheduling and reaching staff by phone
Occasional lack of responsiveness to administrative tasks like prescription refills
Perception of being rushed during consultations

"front office staff always seem like they hate their jobs, very unpleasant and horrible CS. Even when you call in, it is so hard to get ahold of them. And if you get ahold of them, they sound like zombies on the phone... I wish he [the doctor] would not rush through the consultation and actually listen to his patients a little more."

— Galenus Group Patient Testimonials

"My experience with Dr. Castillo has always been very good. Been going to him for years. He makes sure I get all of my medical needs met. Makes sure I'm up to date with my tests. He is very easy to talk to. He's very attentive to what you have to say, courteous and friendly."

— Galenus Group Patient Testimonials

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

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Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.