Florida Urology Center
Chronic Care Management • White Springs, FL
About
- Florida Urology Center is a private Hospitals and Health Care provider headquartered in Ormond Beach, FL, with 8 offices nationwide (8 locations across Florida, including Palm Coast, Port Orange, New Smyrna Beach, Orange City, and Ormond Beach). - The center emphasizes state-of-the-art facilities, a multidisciplinary team (board-certified physicians, nurses, certified surgical technologists, etc.), and a focus on education, clinical research, and comprehensive urological care. - It operates under U.S. Urology Partners and offers a range of urology services with modern diagnostic and therapeutic options, aiming to improve long-term health and comfort for patients. - Contact: main phone 386-673-5100; multiple Florida office addresses listed. - Notable relevance to the user query: The page describes Florida Urology Center’s capabilities and services, but there is no explicit information about a CareHarmony Chronic Care Management program or a connection to White Springs on the site excerpt. If you’re specifically seeking CareHarmony Chronic Care Management at Florida Urology Center in White Springs, this summary indicates that such program details aren’t provided here.
Clinic Type
Chronic Care Management
Address
Florida Urology Center (CareHarmony CCM program)
Phone
(386) 243-3420
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24/7 Care Coordinator Phone Line
Services Offered
Insurance & Payment
Program is covered by Medicare and subject to annual deductible and coinsurance (usually 20%). Secondary/supplemental plans may cover coinsurance; exact coverage varies by plan.
Phone-based enrollment contact, in-network billing
Languages Spoken
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Pricing
FAQs
What is Chronic Care Management?
A Medicare care coordination program to help patients manage two or more chronic conditions with monthly in-between-visit support.
Who is eligible?
To be eligible for the Chronic Care Management program you must be a Medicare beneficiary and have multiple (two or more) chronic conditions expected to last at least 12 months, or until end of life. If you are unsure if your conditions qualify, contact your primary care provider and they will be able to assist you further.
Do I have to be a Medicare member?
Yes. At this point the program is only being offered to Medicare patients.
What does this program cost?
The majority of Medicare patients have secondary insurance, which often covers Chronic Care Management (CCM) program copays. In instances where this isn't the case, CCM may be subject to a modest copay (usually 20%), as well as your deductible. It is best to review exactly what your insurance plan covers.
Why should I enroll?
Chronic Care Management extends your care outside of the four walls of your physician's practice to help you maintain the best possible health. You will be matched with a dedicated Care Coordinator and have access to help 24/7. A treatment plan (Care Pathway) will be created to plan for your ongoing care and to better address all your health-related issues. Your Care Coordinator will be there for you helping you navigate the healthcare system including scheduling appointments, helping with refills, and answering lingering questions. Your Care Coordinator acts as an extension of your doctor and helps your doctor monitor and adjust your care accordingly.
How do I enroll?
Give us a call at (386) 243-3420 to learn more about how you can benefit from this program and to gain answers to any questions you may have.
How do I opt out of the program?
With Chronic Care Management, there is no long-term commitment. You may opt out at any time by notifying us via phone, and you will be unenrolled at the end of the current month.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7/5 (715 reviews)
Patients praise
- Provides coordinated care and support for patients with chronic conditions
- Offers proactive, 24/7 access to care coordination beyond standard office hours
- Aims to help patients manage health more effectively between doctor visits
- Partnered with established medical practices to deliver services
Common complaints
- Concerns about unsolicited outreach ("cold calls") from the service
- Confusion regarding billing and potential out-of-pocket costs for Medicare beneficiaries
- Limited perceived value of the monthly phone calls versus the billed costs
"The "care" consisted of a monthly phone call asking a few questions that lasted for minutes and for which they billed Medicare over $150 per call."
— Birdeye review of CareHarmonySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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