Mass Eye and Ear

Otolaryngology (ENT) • Weymouth, MA • Since 1994

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About

Mass Eye and Ear, a specialty hospital within Mass General Brigham (MGB), operates as part of the integrated health system headquartered in Somerville, MA. MGB, formed in 1994 (formerly Partners HealthCare), includes academic medical centers such as Massachusetts General Hospital and Brigham and Women’s Hospital, and provides a broad network of hospitals, home care, urgent care, and a health plan.

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Clinic Type

Otolaryngology (ENT)

Address

825 Main Street Weymouth, MA 02190

Phone

857-282-2355

Email

patientbilling@partners.org

Opening Hours

8:00 a.m.–5:00 p.m.

Website

https://www.massgeneralbrigham.org/en/patient-care/services-and-specialties/locations/mass-eye-and-ear-weymouth

Emergency Care

Emergency care available

Services Offered

Otolaryngology (ENT)
Pediatric ENT
Adult ENT
Ears
Nose
Throat
Head and Neck care

Team

Mass Eye and Ear – Weymouth physicians, Under the direction of Peter N. Friedensohn, MD — Otolar nyology (ENT) providers

Insurance & Payment

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Languages Spoken

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FAQs

What services does Mass Eye and Ear Weymouth provide?

ENT care for pediatric and adult patients with conditions of ears, nose, throat, head and neck.

What are the hours of operation?

8:00 a.m.–5:00 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Yahoo Local: 2.0 out of 5 stars (based on 10 reviews) (10 reviews)
Mass General Brigham (Provider specific, Dr. Bridget D. Burgess): 4.9 out of 5 stars (based on 598 ratings, 231 reviews) (231 reviews)

Patients praise

Highly positive feedback regarding the medical expertise, compassion, and efficacy of specific doctors (e.g., Dr. Monica Lee, Dr. Bridget Burgess)
Successful surgical outcomes and efficient treatment plans for ear, nose, and throat issues
Positive experiences with clinical and nursing staff who are described as professional and helpful when they interact with patients directly

Common complaints

Difficulties scheduling appointments and long wait times for appointments
Extended wait times in the office even with scheduled appointments
Concerns regarding office management, administrative staff responsiveness, and communication (e.g., rude behavior, difficulty getting through on the phone)
Complaints about high costs or billing issues described as excessive or surprising "junk fees"
Limited follow-up or difficulty reaching the office to discuss results

"You wait at LEAST an hour to be seen and that is with an appointment. Also, I feel like the doctors over book or are overwhelmed with their case load because the patient attention and follow-up doesn't exist. That being said, I felt like my doctor was excellent!"

— Aggregated patient reviews (multiple sources)

"Dr. Lee was a breath of fresh air. My daughter was very traumatized and she went out of her way to gain her trust and treat her with compassion."

— Aggregated patient review

"I left the office feeling significant relief and the meds she gave me cleared the problem over the next week."

— Patient review for Dr. Bridget D. Burgess

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].