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UH St. John Medical Center, Westlake

UH St. John Medical Center

Urology • Westlake, OH • 1 (UH St. John Medical Center) locations

About

UH University Hospitals Urology Institute Overview (relevant to your query) - What it is: The University Hospitals Urology Institute is UH’s urology specialty division, part of the nonprofit University Hospitals system based in Cleveland, OH. - Services focus: Urology care across UH locations, with emphasis on research, medical education, and comprehensive patient services. - Location footprint: UH operates a broad regional network in northern Ohio, including Cleveland-based facilities; specific details about St. John Medical Center in Westlake, OH are not provided in the excerpt. - Contact/point of care: Main UH Urology contact and physician referrals are available through UH’s urology pages and main phone numbers (800-552-8338, 800-421-9199). If you specifically need Urology Services at UH St. John Medical Center in Westlake, OH: John Medical Center. For exact services, availability, and specialists at the Westlake location, contact UH Urology directly or visit UH’s official urology page for location-specific details.

Clinic Type

Urology

Address

UH St. John Medical Center, 29001 Center Ridge Rd, Westlake, OH 44145

Phone

1-866-844-2273

Email

employment@uhhospitals.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology

Technology & Equipment

  • da Vinci robotic surgery system
  • robotic surgery technology

Team

  • Urology specialists, highly-trained — medical physicians

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Kyle Ericson): 4.0 out of 5 stars (4 ratings)
  • Vitals (Dr. Steven Lamb): 4.6 out of 5 stars (19 ratings)
  • U.S. News & World Report (Hospital-wide): 88% willingness to recommend (hospital-wide) (N/A)

Patients praise

  • professional and clear communication from some providers
  • high likelihood of recommendation (88%) reported by some patient satisfaction metrics
  • access to advanced minimally invasive robotic surgical technology

Common complaints

  • long wait times for procedures and appointments
  • reports of unresponsiveness or lack of clear communication from staff/providers
  • concerns regarding patient care coordination in hospital settings

"very clear and concise, staff was excellent and made what could have been difficult exam and testing easy to go through"

— Healthgrades Review (Dr. Kyle Ericson)

"I was extremely nervous prior to my visit. Dr Lamb immediately explained the office procedure bringing my anxiety level down. I highly recommend this Doctor."

— Vitals Review (Dr. Steven Lamb)

"My Dad waited hours to have a stent put in, but was never seen. ... A communicative, caring doctor would have just sent him home and re-scheduled, but instead he made him wait."

— Healthgrades Review (Dr. Kyle Ericson)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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