Baystate Women's Health Ob/Gyn

Women’s Health • Westfield, MA

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About

Baystate Women's Health Ob/Gyn - Westfield in Westfield, MA provides obstetrics, gynecology, diagnostic services, wellness services, and mother's groups. The clinic's medical care team offers comprehensive healthcare with providers having more than 26 years of experience in obstetrics. The clinic is accepting new patients and operates Monday through Friday from 8 am to 5 pm.

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Clinic Type

Women’s Health

Address

57 Union Street, Suite 102, Westfield, MA 01085

Phone

413-831-7960

Email

Medical.StaffOffice@baystatehealth.org

Opening Hours

Mon-Fri 8 am - 5 pm; Sat Closed; Sun Closed

Website

https://www.baystatehealth.org/locations/womens-health-obgyn-westfield

Services Offered

Ob/Gyn
Obstetrics
Gynecology
Diagnostic services
Wellness services
Mother's groups

Insurance & Payment

Most insurance programs in our area

We participate in most insurance programs in our area.

multiple bill payment options, Pay My Bill

Languages Spoken

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Current Offers

Accepting new patients

FAQs

What are the clinic hours?

Monday–Friday 8 am–5 pm; Saturday and Sunday are closed.

Is the clinic accepting new patients?

Yes, we are accepting new patients.

How can I schedule an appointment?

Call 413-831-7960 or log in to the MyBaystate patient portal to schedule an appointment.

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 3/5 stars (8 reviews)
WebMD Care (for Sarah Todd, CNM): 5/5 stars (9 reviews)
Healthgrades (for Sarah Todd, CNM): 4.6/5 stars (9 reviews)
Healthgrades (for Dr. James Wang): 4.6/5 stars (9 reviews)

Patients praise

Individual providers (specifically Sarah Todd and Dr. James Wang) often described as professional, kind, and good listeners
Patients felt heard and cared for during examinations
Compassionate care from certain medical staff

Common complaints

Billing issues and unexpected lab fees
Poor communication and follow-up from office staff
Long wait times for appointments and tests
Difficulty with portal communication systems for pregnant patients
General office understaffing and workload concerns

"I was very impressed by the entire office. ... Completely put me @ ease by Sarah Todd: Professional, caring, friendly, good listener, competent."

— WebMD Care review

"Just received a collection notice in the mail. This has officially become a legal case. I had my first visit last fall where all went seemingly well…until I received a bill for almost $1,150 in lab fees that I never ordered/nor was consulted about during my appt."

— Birdeye review

"Finally had a telephone appointment SCHEDULED and the Doctor never called . NOBODY CALLED ME AT ALL. I have had longer then normal wait time for prescriptions that were needed as well."

— Global Donor Egg Bank / Patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].