Mass General Brigham Orthopedics Walk-in
Orthopedic Clinic • Westfield, MA • 1 (Hatfield) locations
About
Mass General Brigham Orthopedics Walk-ins in West Hatfield, MA offers a no-appointment-necessary orthopedic injury clinic that diagnoses and treats acute injuries including sprains, strains, sports injuries, and fractures affecting the foot, ankle, knee, hip, hand, forearm, elbow, shoulder, and pediatric patients. The clinic is open Monday through Friday from 8 am to 4 pm.
Clinic Type
Orthopedic Clinic
Address
4 West Street, West Hatfield, MA 01088 (off Interstate 91 at Exit 21, adjacent to Orthopedic & Sports Medicine and Rehab services)
Phone
413-586-8200
lfleming2@mgb.org
Opening Hours
Monday–Friday, 8 am to 4 pm
Emergency Care
If you suspect a more severe break or head injury, visit your local emergency department or call 9-1-1
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
No Appointment Necessary
The clinic will diagnose and treat a variety of acute injuries without an appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Mass General Brigham Orthopedics (West Hatfield): 4.7 out of 5 (131 ratings, 51 reviews)
- Newton-Wellesley Orthopedic Walk-In: 3.5 out of 5 (40 reviews)
- Mass General Brigham Orthopedics (Brookline/Dr. Matthew Gordon): 4.9 out of 5 (63 reviews)
Patients praise
- Convenience of walk-in services for prompt care
- Clinicians frequently praised for being professional, knowledgeable, and caring
- Highly rated doctors recognized for listening to patients and effectively resolving complex issues
Common complaints
- Long wait times reported at various orthopedics locations
- Occasional frustrations with communication and service attitude among some staff
"He sat patiently and listened to what I had to say and acknowledged it and made me feel heard. And he was just a super, super nice guy."
— Patient review for Dr. Matthew R. Gordon, MGB Orthopedics"First of all the convenience of being a walk in is awesome! It means you don't have to wait weeks and weeks for an appointment."
— Patient review for Newton-Wellesley Orthopedic Walk-InSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Locations | Mass General Brigham — Dec 3, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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