Baystate Women's Health Ob/Gyn

Obstetrics & Gynecology • Westfield, MA

Home/Westfield/Obstetrics & Gynecology/Baystate Women's Health Ob/Gyn

About

Baystate Women's Health OB/GYN - Westfield in Westfield, MA provides obstetrics, gynecology, prenatal care, maternal health, wellness services, diagnostic services, and mother's groups. The clinic's medical care team offers advanced care with providers having more than 26 years of experience, along with a convenient location and friendly office atmosphere.

Book appointment Call clinic Visit website Get directions

Clinic Type

Obstetrics & Gynecology

Address

57 Union Street, Suite 102, Westfield, MA 01085

Phone

413-831-7960

Email

Medical.StaffOffice@baystatehealth.org

Opening Hours

Mon-Fri 8 am–5 pm

Website

https://www.baystatehealth.org/locations/womens-health-obgyn-westfield

Services Offered

Obstetrics
Gynecology
Obstetrics and Gynecology
Maternal health
Prenatal care
Wellness services
Diagnostic services
Mother’s groups

Insurance & Payment

—

Multiple bill payment options, Most insurance programs accepted, Pay My Bill, participate in most insurance programs

Languages Spoken

—

Current Offers

We are accepting new patients

FAQs

Is Baystate Women’s Health OB/GYN - Westfield accepting new patients?

Yes.

Make an Appointment

We are accepting new patients. Call 413-831-7960 or log in to the MyBaystate patient portal to schedule an appointment.

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 3.0 out of 5 (8 reviews)
Healthgrades / WebMD / Vitals (provider-specific): 4.6 to 5.0 out of 5 (9 reviews per specific provider)

Patients praise

Professional, compassionate, and attentive individual providers and staff members
Providers who listen to patient concerns and explain conditions clearly
Comprehensive exams and high-quality bedside manner for specific clinicians like Sarah Todd, CNM, and Dr. Jillian Dodge, DO

Common complaints

Billing and insurance transparency issues, including unexpected lab fees
Communication difficulties, specifically regarding the patient portal and responsiveness
Long wait times for appointments and tests
Negative experiences with follow-up and appointment scheduling

"I am very happy to say that this provider listened to me and my concerns and answered my questions with care. In the past I have had another provider from another office that has brushed me off and not listened to my concerns."

— Healthgrades (Sarah Todd, CNM)

"I had my first visit last fall where all went seemingly well…until I received a bill for almost $1,150 in lab fees that I never ordered/nor was consulted about during my appt."

— Birdeye/Global Donor Egg Bank review

"During my surgery and general care, dodge and her team made me feel like my concerns were valid and they had comfort me through out the entire procedure. They included my family and didn't dismiss anyone or anything we had to say."

— WebMD (Dr. Jillian Dodge, DO)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].