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West Valley Clinic, West Valley City

West Valley Clinic

Obstetrics and Gynecology • West Valley City, UT

About

West Valley Clinic - OB/GYN in West Valley City, Utah offers gynecology, obstetrics, and women's health services. The clinic provides comprehensive care for women and infants, including surgical, prenatal, and postnatal support, menopause care, and labor support with options like nitrous oxide-assisted deliveries. The clinic is part of Intermountain Health and staffed by multiple physicians.

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Clinic Type

Obstetrics and Gynecology

Address

5373 West Lake Park Boulevard West Valley City, UT 84120

Phone

801-902-8000

Email

intermountainnews@imail.org

Opening Hours

Loading hours...

Website

https://intermountainhealthcare.org/locations/west-valley-clinic/ob-gyn?nowprocket=1

Services Offered

  • Gynecology
  • OB-GYN
  • Obstetrics
  • Women’s health

Team

  • Felicia R. Katz, MD — MD (OB/GYN)
  • Kristen H. Lilja, MD — MD (OB/GYN)
  • Madison Jeannette Fletcher, MD — MD (OB/GYN)
  • Andrea N. Smith, MD — MD (OB/GYN)
  • Megan Hadley Jordan, MD — MD (OB/GYN)

Insurance & Payment

—

Languages Spoken

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Social Media

TiktokTwitterYoutubeFacebookLinkedinInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Intermountain Health (Dr. Felicia R. Katz): 4.9 out of 5 (182 ratings) (30 reviews)
  • Intermountain Health (Dr. Andrea N. Smith): 4.8 out of 5 (134 ratings) (18 reviews)
  • Intermountain Health (Dr. Kristen H. Lilja): 5.0 out of 5 (91 ratings) (17 reviews)

Patients praise

  • Kind, compassionate, and attentive bedside manner
  • Thorough explanations of medical conditions and procedures
  • Ability to make patients feel heard and comfortable during uncomfortable procedures
  • Knowledgeable and professional care teams
  • Multilingual support (Spanish)

Common complaints

  • Long wait times (over 2 hours)
  • Poor follow-through on test results and communication
  • Concerns regarding lack of informed consent for procedures
  • Unprofessional front-desk behavior
  • Difficulty in rescheduling urgent appointments

"I would highly recommend Dr. Katz to anyone looking for a knowledgeable and empathetic OB-GYN who prioritizes patient comfort and thorough care."

— Intermountain Health Patient Review

"I really appreciate that she listens and was very down to earth and willing to help me. It was such a relief that she wasn't judgemental."

— Intermountain Health Patient Review

"I had the worst doctors visit experience I have ever had... I waited over 2 hours to be seen... I was never contacted [regarding test results]."

— LocalityBiz Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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