Handel Behavioral Health
Psychiatry • West Springfield, MA • 1 (West Springfield, MA) locations
About
Handel Behavioral Health in West Springfield, MA offers individual therapy, psychiatry and medication management, child and adolescent counseling, family and couples therapy, and LGBTQ+-affirming services. The clinic provides in-person and online sessions using approaches including CBT, DBT, EMDR, and other modalities, treating conditions such as depression, anxiety, trauma, PTSD, and eating disorders.
Clinic Type
Psychiatry
Address
End of West Springfield location page text indicates West Springfield, MA
Phone
(413) 343-4357
clientcare@hbhtherapy.com
Opening Hours
Monday - Friday 8:00AM - 7:00PM
Telehealth
secure telehealth therapy and psychiatry services
Services Offered
Insurance & Payment
—
Languages Spoken
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5/5 (155)
- BeFitHealthClubs (Handel Behavioral Health): 4.6/5 (61)
- BeFitHealthClubs (Thriveworks): 3.8/5 (23)
Patients praise
- Highly compassionate and attentive therapists who listen well.
- Effective communication and validation of patient feelings.
- Helpful tools and strategies provided for managing depression, anxiety, and grief.
- Appreciation for accessible services and clear explanation of treatments/medications.
Common complaints
- Billing and administrative issues, particularly related to automated charges for missed appointments or insurance confusion.
- Communication difficulties, such as reaching call centers instead of local staff.
- Occasional reports of unprofessionalism or rudeness by front-desk or billing personnel.
"Sara is wonderful. I feel very comfortable with her. She is easy to talk to."
— Birdeye (West Central Mental Health)"She truly listens and gives honest helpful advice along with useful tools to help navigate what you are going through."
— BeFitHealthClubs (Handel Behavioral Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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