DOCS Medical Group
Emergency Medicine • West Haven, CT • Since 2009
About
DOCS Medical Group offers walk-in urgent care in Connecticut, including a West Haven location. Key details: - Parent brand: DOCS Medical Group (aka DOCS Urgent Care) - Services: urgent care, primary care, sleep therapy, allergy care, chiropractic, and other medical services - Locations: 20 offices in the United States, with presence in Connecticut (West Haven area among sites) - Headquarters: East Haven, CT; main site listed at 317 Foxon Rd, East Haven, CT 06513 - Contact: general inquiries via contact@docsofct.com; phone numbers shown for CT offices - Open model: walk-in urgent care with extended hours and weekend availability in many locations If you’re specifically seeking Walk-in Urgent Care in West Haven, CT, DOCS Medical Group is the CT network that operates urgent care facilities in the region and across Connecticut, offering same-day care without an appointment. For exact hours and the closest West Haven unit, check the West Haven/CT locations page on their site or contact the office directly.
Clinic Type
Emergency Medicine
Address
636 Campbell Ave, West Haven, CT 06516
Phone
+12036911584
careers@docsofct.com
Opening Hours
Weekdays: 8am-8pm; Weekends: 8am-4pm
Emergency Care
Urgent care for non-life-threatening conditions; not for major emergencies
Services Offered
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Insurance & Payment
Languages Spoken
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FAQs
Do they accept insurance?
We accept all major insurance providers.
What types of conditions do you treat at the West Haven Walk-in Urgent Care?
Non-life-threatening conditions that require attention within 24 hours.
What are the hours for the West Haven location?
Weekdays 8am-8pm, Weekends 8am-4pm.
Do you accept insurance?
We accept all major insurance providers.
Is this an ER replacement or a true urgent care?
Urgent care with prompt, high-quality care for non-life-threatening conditions, typically avoiding ER visits.
Do you have a patient portal?
Yes, Stay connected with the DOCS Medical Patient Portal.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.4 out of 5 stars (1,397 reviews)
- Top Rated Local: 4.2 out of 5 stars (aggregate of external sources) (319 reviews on Solv Health)
Patients praise
- Friendly and compassionate staff members
- Convenient scheduling and online booking options
- Thoroughness of care in many instances
- Helpful front desk team
Common complaints
- Long wait times even with appointments
- Issues with prescription management and follow-up
- Occasional reports of unprofessional or rude staff/providers
- Concerns regarding quality of care/misdiagnosis
"The check in process is long and then the waiting process is longer."
— Solv Health Patient Review"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS."
— Top Rated Local Patient Review"Friendly staff. Scheduling was easy. Check in was very good and the care from staff was as usual, beyond and above amazing."
— Solv Health Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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