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The Iowa Clinic, West Des Moines

The Iowa Clinic

Rheumatology • West Des Moines, IA • Since 1994 • 1 (Urbandale campus) locations

About

The Iowa Clinic in West Des Moines offers rheumatology services as part of its multispecialty care. Key details: - Location: Headquarters in West Des Moines, IA (5950 University Ave, West Des Moines, 50266) - Services: Rheumatology among a broad range of specialties (primary care, surgery, dermatology, spine, sleep, etc.) - Organization: Private, privately held healthcare provider with 4 offices in the Des Moines area - About: Multispecialty clinic with focus on comprehensive health care including rheumatology care.

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Clinic Type

Rheumatology

Address

4319 NW Urbandale Drive, Urbandale, IA 50322

Phone

515-875-9790

Email

customerservicecbo@iowaclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.iowaclinic.com/specialties/rheumatology/

Services Offered

  • Rheumatology

Insurance & Payment

—

Languages Spoken

—

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 1.0 overall rating (on Solv Health)
  • BestProsInTown: General campus rating of 157 reviews (aggregate) (157 reviews)
  • The Iowa Clinic (official): 4.8/5.0 (for Dr. Jacob Murray) (360 ratings)

Patients praise

  • General reputation of The Iowa Clinic West Des Moines campus includes praise for efficient check-in processes, compassionate nursing and lab staff, and thorough explanations by medical professionals in various departments

Common complaints

  • Reports of poor bedside manner and dismissive communication from specific rheumatology providers

"Horrible! I cannot believe this cold non-caring woman is allowed to see patients. ... I left crying. Absolutely the worst healthcare provider experience I have ever had to endure."

— WebMD patient review for Dr. Susan Jacobi

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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