The Iowa Clinic

Plastic Surgery • West Des Moines, IA

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About

Plastic Surgery - West Des Moines is part of The Iowa Clinic and offers cosmetic plastic surgery, plastic surgery and reconstruction, and reconstructive plastic surgery services. Located at 5950 University Avenue in West Des Moines, Iowa, the clinic is staffed by six physicians including Dr. Douglas Casady, Dr. Catherine Coyne, Dr. Audrey Ko, Dr. Konstantinos Lekkas, Dr. Maria Steil, and Dr. Al Valmadrid. The clinic is open Monday through Friday from 7:30 a.m. to 4:30 p.m.

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Clinic Type

Plastic Surgery

Address

5950 University Avenue, 1st Floor, West Des Moines, IA 50266

Phone

515.875.9744

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed

Website

https://www.iowaclinic.com/locations/the-iowa-clinic-west-des-moines-campus/plastic-surgery-west-des-moines/

Services Offered

Plastic Surgery

Team

Douglas Casady — MD
Catherine Coyne — MD
Audrey Ko — MD
Konstantinos Lekkas — MD, FACS
Maria Steil — MD
Al Valmadrid — MD

Insurance & Payment

—

Languages Spoken

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FAQs

Clinical hours

Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD (Dr. Cody Koch): 5.0/5.0 (36 ratings)
Healthgrades (Dr. Michael Carlisle): 4.8/5.0 (45 ratings)
Birdeye (Dr. Lester Yen): 4.2/5.0 (24 ratings)
Healthgrades (Dr. Konstantinos Lekkas): 4.2/5.0 (16 ratings)
Birdeye (The Iowa Clinic): 3.0/5.0 (4 ratings)

Patients praise

high patient satisfaction with surgical results, particularly breast procedures and aesthetic treatments
praise for surgeons' bedside manner, patience, and ability to set realistic expectations
favorable feedback regarding thorough explanations of procedures and post-operative follow-up
reports of professional and efficient office staff at some practices

Common complaints

reports of rude or dismissive staff
allegations of poor communication and defensive behavior from some providers
concerns regarding billing practices and insurance consultations
dissatisfaction with surgical outcomes or long-term post-operative pain

"If you want a talented, kind, warm, intelligent plastic surgeon who will treat you as a person, go see Dr. C and his team!"

— Healthgrades (Dr. Michael Carlisle)

"If I could give 0 stars, I would. Dr. Lester Yen performed a breast reduction surgery for me on December 22, 2021. It is now May 21, 2025, and I continue to live with pain that no one prepared me for."

— Birdeye (Dr. Lester Yen)

"Dr. Robbins and his staff were courteous and professional during each of my visits. I am 4 weeks postop now and can not believe my results!"

— Vitals (Dr. David Robbins)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].