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The Iowa Clinic, West Des Moines

The Iowa Clinic

Pediatrics • West Des Moines, IA • Since 1994

About

The Iowa Clinic is a private, physician-owned multi-specialty clinic based in West Des Moines, IA, with 4 local offices and more than 250 providers across 40+ specialties. It offers comprehensive primary and specialty care, including pediatrics, and partners with local hospitals to deliver high-quality healthcare in Central Iowa. The clinic emphasizes patient service and access, with notable services across pediatric care, surgical, and medical specialties. Contact: 515-875-9100 / 515-875-9000; main address: 5950 University Ave, West Des Moines, IA 50266.

Clinic Type

Pediatrics

Address

5950 University Avenue, 2nd Floor, West Des Moines, IA 50266

Phone

515.875.9420

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 8am–4pm; Sat – Sun: Closed

Services Offered

  • Pediatrics
  • Primary Care (Pediatrics)

Team

  • Jessica Greenley — DO – Physician
  • Joy Hanson — MD, MPH – Physician
  • Marissa Michel — MD – Physician
  • Daniel Pelzer — MD – Physician
  • Katherine "Christy" Sullivan — MD – Physician

Insurance & Payment

—

Languages Spoken

—

FAQs

Clinic Hours

Mon - Fri: 8am-4pm; Sat - Sun: Closed

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.5/5 stars (11 reviews)
  • DocSpot (for Dr. Jessica Greenley): 4.9/5 stars (82 ratings)
  • BestProsInTown: High quality/Positive overall consensus (157 reviews (for full campus))

Patients praise

  • Knowledgeable, patient, and engaging pediatricians (e.g., Dr. Pelzer, Dr. Greenley, Dr. Holland)
  • Excellent bedside manner and ability to make children feel comfortable
  • Thorough explanations of health concerns and patient education
  • Compassionate and professional care for both children and parents
  • Convenient online scheduling and facility location

Common complaints

  • Difficulty scheduling non-routine or urgent appointments with preferred doctors
  • Long lead times for available appointments
  • Issues with appointment tracking/administrative errors at the front desk
  • Perception of being rushed or lack of personal interest by some staff

"Dr. Pelzer is a knowledgeable, patient and fun pediatrician... He uses play to make our child feel comfortable with him... Always listens to us and values our input as parents."

— Birdeye/LocalityBiz

"If you need to be seen for any issue other than your scheduled check ups and vaccinations you will most likely be out of luck... If their first opening is 2 weeks out... that is unacceptable."

— Birdeye/LocalityBiz

"Dr. Greenley is amazing provider. She is great with calming my toddler when he gets a little nervous... She is also great at both explaining my toddler's health and helping allay any of the various concerns."

— DocSpot

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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