Central States Pain Clinic
Pain Medicine • West Des Moines, IA • Since 2014
About
Central States Pain Clinic is a private pain management practice in Iowa, with its headquarters in West Des Moines and five offices nationwide (five in the United States). It employs board-certified pain physicians and offers both in-person and virtual options for pain treatment. Services include scheduling and after-hours availability via a virtual assistant and live team members during regular business hours. Contact: main phone lines include 515-267-1819 and 833-330-2457. Primary locations include Ankeny (1105 N Ankeny Blvd, Suite 101) and West Des Moines (2425 Westown Pkwy, HQ). The clinic was founded in 2014 and operates within the Hospitals and Health Care industry.
Clinic Type
Pain Medicine (multi-location group)
Address
2425 Westown Parkway, West Des Moines, IA 50266; N. Ankeny Blvd., Ankeny, IA 50023
Phone
515-267-1819
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
Yes, the majority of our services are covered by insurance. However the amount of coverage varies depending on each patient’s individual insurance company and plan. Some procedures will require a prior authorization.
Languages Spoken
FAQs
Where is the pain clinic located?
Central States Pain Clinic has two convenient locations throughout the great Des Moines Area. 2425 Westown Parkway West Des Moines, IA 50266 and N. Ankeny Blvd. Ankeny, IA 50023.
Are your services covered by insurance?
Yes, the majority of our services are covered by insurance. However the amount of coverage varies depending on each patient’s individual insurance company and plan. Some procedures will require a prior authorization, this means we will ask your insurance company for approval before scheduling your procedure to ensure that the procedure is covered by your insurance.
What’s the best way to contact you?
You can fill out the contact form by clicking here (set up link) and someone from the Central States Pain Clinic will reach out to you. If you prefer to speak with us by phone you can call the office at 515-267-1819.
Should I visit the pain clinic or urgent care?
If you are having new (acute) pain and have a cause or reason for this pain such as recent injury or trauma your primary care provider, local urgent care or emergency department may be the best place to start. If you have long lasting (chronic, >3 months) pain that has been resistant to conservative treatment methods Central States Pain Clinic may be the place for you.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Central States Pain Clinic (Birdeye/PainClinics.com): 4.6/5 (409 reviews)
- The Iowa Clinic Pain Management - West Des Moines Campus (Birdeye/PainClinics.com): 2.7/5 - 3.0/5 (25 reviews)
Patients praise
- Compassionate and kind bedside manner reported for specific providers
- Successful pain relief from interventional procedures like epidurals and SI joint injections
- Clear explanations of conditions, procedures, and potential outcomes by certain physicians
- Efficient and friendly check-in processes at some locations
Common complaints
- Reports of billing issues, including being overcharged and difficulties obtaining refunds
- Patient experiences of feeling unheard or dismissed, with complaints about doctors rushing appointments or failing to look at them
- Frustration with office staff, specifically related to friendliness, professionalism, and scheduling difficulties
- Dissatisfaction with treatment outcomes, such as injections failing to provide relief or pushback against proposed treatment plans like spinal cord stimulators
"Worst dr to see cortisone shots from Dr S 9 months ago and they still hurt and now I can not walk cause of Dr S worse Dr and ruined my life"
— Central States Pain Clinic patient review on Birdeye"Dr. Patel & his nurses are beyond kind & compassionate. I have SI injections which are very helpful & one epidural and it immediately helped severe sciatica!"
— The Iowa Clinic Pain Management patient review on PainClinics.com"Dr Klein is very open and honest... He talks to you like you’re a human being! Unlike a few Surgeons I’ve dealt with, he has a sense of humor! His team is terrific!"
— Dr. Thomas Klein patient review on HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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