Des Moines University Clinic
Family Medicine • West Des Moines, IA • 1 (Des Moines University Clinic) locations
About
Des Moines University Clinic — Family Medicine in West Des Moines, Iowa offers primary care services for all ages, including comprehensive physical exams, pediatric care, women's health, preventive care, vaccinations, and travel medicine. The clinic features board-certified family doctors and physician assistants, on-site lab services and X-rays, and integrates osteopathic manual medicine for holistic care of acute and chronic conditions.
Clinic Type
Family Medicine
Address
Not provided on page
Phone
515-271-1710
—
Opening Hours
Monday–Friday, 8 a.m.–5 p.m.
Telehealth
[Not provided in page text]
Emergency Care
[Not provided in page text]
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not specified beyond general acceptance of most insurances, Medicare and Medicaid
Not specified, Insurances, Medicare, Medicaid, [Not specified]
Financing: Not specified
Savings plan: Not specified
Languages Spoken
Pricing
Current Offers
Find a Provider — null (expires null)
FAQs
What services are offered at DMU Clinic — Family Medicine?
A wide range of primary care services including comprehensive physical exams, pediatric care, vaccines, women's health, preventive care, and more as part of a family medicine approach.
[Not provided in page text]
[Not provided in page text]
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD (Kim Leddin, DO): 4.8 out of 5 (185 verified ratings)
- Healthgrades (Dr. Matthew Herrmann, MD): 4.0 star rating (44 reviews)
- WebMD (Dr. Dawn Schissel, MD): 5.0 out of 5 (28 ratings (5 reviews shown))
- WebMD (Dr. Melissa Thompson, MD): 4.5 out of 5 (15 ratings (2 reviews shown))
- WebMD (Dr. Matthew Otis, DO): 5.0 out of 5 (17 ratings)
- Vitals (Dr. Kevin L. Moore, MD): 3.9 average rating (8 reviews shown)
- WebMD/Vitals (Dr. Jennifer L. Fejfar, DO): 4.2 out of 5 stars (average rating stated; exact review count not provided in snippet)
- Ratings.MD (Nellie Simon, ARNP): No numeric rating shown in snippet (No review count shown in snippet)
Patients praise
- Doctors/listeners who take time, listen, and explain clearly
- Caring/compassionate bedside manner and patient respect
- Knowledgeable/practical care and good diagnostics
- Patient confidence in care and appropriate referrals
Common complaints
- Feeling rushed or not listening; not addressing concerns
- Communication/test-results issues and poor follow-up
- Long waits during scheduled appointments
- Insurance-related behavior or unnecessary tests (reported)
- Staff/care process problems (e.g., nurse issues, rude/refill delays)
"“Didn't care, want to listen, or discuss my issues at all. Was just in a rush to get me out of the office as fast as possible...”"
— Ratings.MD review for Kim Leddin, DO"“Huge ego, doesn't listen... spent about 5 seconds brushing my pain away and the rest of the appointment just calling me fat.”"
— Healthgrades review for Dr. Matthew Herrmann, MD"“Dr. Schissel is wonderful! She explains what test is needed and why... Great bed side manner!”"
— WebMD review for Dr. Dawn Schissel, MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other family medicine clinics in West Des Moines, or search the full directory by insurance, ratings, and more.