West Covina Medical Center

Primary Care • West Covina, CA

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About

West Covina Medical Center, Inc. is a small, privately held community hospital and medical practice based in West Covina, California. Key points: - Mission and vision emphasize individualized, quality-of-life–oriented care delivered with dignity, safety, and cost effectiveness. Motto: “Small Enough To Care.” - Services: A variety of medical services typical of a community hospital, with focus on efficient care and reducing unnecessary admissions. Current growth slightly negative. Global rank very low (~9.8 million), indicating a small footprint. - Contact: Email administration@westcovinamc.com; Phone 626-338-8481. - Additional context: Highlights include pricing transparency, health equity, and pandemic crisis care guidelines as part of services.

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Clinic Type

Primary Care

Address

725 S, Orange Ave, West Covina, CA 91790

Phone

626-338-8481

Email

administration@westcovinamc.com

Opening Hours

Mon-Sun 09:00 AM - 06:00 PM

Website

https://www.westcovinamc.com/

Services Offered

Primary Care
Urgent Care
Walk-in Clinic
In-house billing
Insurance accepting
Affordable rates for uninsured
Open hours: Mon-Sun 09:00 AM - 06:00 PM

Team

Not specified, Not specified — Primary Care Clinic

Insurance & Payment

Alta Med
Beech Street
Anthem Blue Cross Medical
Anthem Blue Cross PPO/HMO
Anthem Blue Cross Medicare Advantage
Blue Shield of California PPO/HMO
Central Health Plan of California
Country Healthcare / First Health
Corvel Corporation
Health Net PPO/HMO
Integrated Health Plan
La Caro Health Plan
Medicare
Multi Plan
Regal Lakeside
United Healthcare
Medical

Not specified beyond listed contracted plans.

Cash, Credit Card

Languages Spoken

English

Pricing

Flat rate visit for uninsured patients: $70; regular urgent care visit: $120

FAQs

What is the address of West Covina Medical Center?

725 S, Orange Ave, West Covina, CA 91790

What are the open hours?

Mon - Sun: 09:00 AM – 06:00 PM

What is the contact phone?

626-338-8481

What is the contact email?

administration@westcovinamc.com

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Urgent Care): 4.8/5.0 (104 reviews)
Seniors.fyi: 3.5/5.0 (25 reviews)
SeniorCare.com (Skilled Nursing Facility): 3.2/5.0

Patients praise

Some patients report friendly and professional staff.
Some urgent care patients experienced short wait times and efficient service.
Appreciated convenience of location for some local residents.

Common complaints

Allegations of poor maintenance, including roof leaks and mold.
Reports of understaffing, lack of cleanliness, and inattentive care.
Concerns regarding patient safety, including unprimed IV lines and unlabeled medical supplies.
Complaints about restrictive and limited visitation policies.
Reports of poor communication and uncoordinated staff.

"Great place!! I was in and out no wait, i needed blood work and chest x-rays i had results fast. Great staff!!!"

— Birdeye Review

"Absolute worst hospital. Run down with some rooms not having required supplies... Mold on the ceilings. Extremely uncoordinated nurses... Would not recommend this place to anyone, needs to be shut down!"

— SeniorCare.com Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.