Penn Family Medicine West Chester

Primary Care • West Chester, PA

Home/West Chester/Primary Care/Penn Family Medicine West Chester

About

Penn Family Medicine West Chester is a community practice in West Chester, PA offering primary care and family medicine services for patients of all ages. The board-certified providers focus on prevention and general wellness, with services including men's health, women's health, and family-focused pediatrics.

Call clinic Visit website Get directions

Clinic Type

Primary Care

Address

Suite B, 1055 Andrew Drive, West Chester, PA 19380

Phone

610-436-4448

Email

Uphsgift@upenn.edu

Opening Hours

Monday 8am - 8pm; Tuesday 8am - 8pm; Wednesday 8am - 5pm; Thursday 8am - 8pm; Friday 8am - 5pm

Website

https://www.pennmedicine.org/practices/family-medicine-west-chester

Services Offered

Primary care
Family medicine
Preventive care
General wellness
Men's health
Women's health
Pediatrics (family-focused)

Insurance & Payment

—

Languages Spoken

—

FAQs

What services are offered?

Primary care and family medicine services focused on prevention and general wellness for patients of all ages.

What are the office hours?

- Monday 8am - 8pm - Tuesday 8am - 8pm - Wednesday 8am - 5pm - Thursday 8am - 8pm - Friday 8am - 5pm

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye / BestProsInTown: 2.8/5 (55 reviews)
Penn Medicine Official Site (Provider Profiles): 4.9/5 (1,619 reviews (aggregate provider profiles))

Patients praise

Kind, compassionate, and attentive providers
Friendly and helpful front desk/support staff
Strong reputation for managing complex medical needs and coordinating with specialists
Personalized and integrated care approach

Common complaints

Difficulty scheduling appointments for acute issues
Complaints regarding billing or insurance charges
Occasional reports of poor bedside manner or unhelpful staff interactions

"The staff are always helpful and genuinely care about your wellbeing as a whole - not just treating your symptoms or shooing you out the door as quickly as possible."

— Patient Review, Oct 2025

"I’ve been a patient here for five years and my experience has gotten worse and worse... I cannot get in to see her for acute issues."

— Patient Review, undated

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].