Ascension Columbia St. Mary's - West Allis - Family Medicine

Family Medicine • West Allis, WI

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About

- The page describes Columbia St. Mary's Hospital as part of Ascension Wisconsin, a nonprofit, faith-based health system rooted in Milwaukee. Ascension operates a broad network of hospitals, clinics, and care sites across Wisconsin (from Racine to Appleton) and includes international presence in Saudi Arabia and Taiwan. - Columbia St. It is headquartered in Milwaukee. - The broader context emphasizes Ascension’s mission, nonprofit status, and scale (approx. 156,000 associates, 34,000 providers, 2,600+ care sites nationwide). Mary’s.

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Clinic Type

Family Medicine

Address

West Allis, WI

Phone

314-733-8000

Email

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Opening Hours

Not specified on page

Website

https://healthcare.ascension.org/locations/wisconsin/wimil/west-allis-ascension-columbia-st-marys-west-allis/departments/family-medicine

Emergency Care

If life-threatening emergency: go to ER or dial 9-1-1

Services Offered

Family Medicine
Primary Care
Preventive Care
Health Physicals
Screening Tests
Treatments for existing health conditions
Care coordination with specialists
Same-day and next-day appointments for non-life-threatening illnesses/injuries
Emergency care guidance (ER or 9-1-1 if life-threatening)

Insurance & Payment

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Languages Spoken

English

FAQs

What services are provided at the West Allis Family Medicine location?

Primary care for children and adults, health physicals, screening tests, and treatments for existing health conditions; same-day/next-day appointments for non-life-threatening illnesses or injuries; referrals to specialists when needed.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades: 4.4/5 (23 reviews (for Dr. Lynn Stanco at this location))

Patients praise

Many patients express high satisfaction with the professionalism, expertise, and attentiveness of the doctors
Appreciation for a clean and comfortable clinical environment
Some patients report prompt responses and good rapport with staff
Supportive and compassionate approach by medical providers

Common complaints

Reports of rude or unhelpful front desk and intake staff
Concerns regarding medical billing errors and difficulties communicating with billing customer service
Complaints about long wait times and delays in receiving care
Difficulties with unresponsive communication regarding prescriptions and medical messages

"I gave this a two star rating because the doctors are good enough... I don't know what has happened to the staff, but you have to brace yourself every time you go in, they are beyond rude."

— LocalityBiz review

"Always pleased with the care I receive from Dr. Stanco! She listens to your concerns without rushing you, explains everything, personable and is thorough in her examination. Highly recommend her to many friends and family!"

— Healthgrades review for Dr. Lynn Stanco

"The billing discrepancy caused Dan and Helen Lococo over six months of emails, calls and sleepless nights while the couple pushed for answers from Ascension..."

— Milwaukee Journal Sentinel reporting on Ascension billing issues

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].