Urology Services
Urology • Wenatchee, WA • Since 1940
About
Wenatchee Valley Hospital & Clinics (a Confluence Health facility in Wenatchee, WA) offers comprehensive hospital and multi-specialty clinics serving North Central Washington. The 20-bed acute care hospital, founded in 1940, provides inpatient medical/surgical services and inpatient rehabilitation, with a network of clinics across 11 communities. While the page highlights overall hospital services and community footprint, it does not specify urology services. For urology, contact Confluence Health or check the Wenatchee Valley Clinic offerings to verify if urology/specialized urologic care is available on-site or via referrals.
Clinic Type
Urology (multi-location group)
Address
820 N. Chelan Ave., Wenatchee, WA 98801; 840 E. Hill Ave., Moses Lake, WA 98837; 916 Koala Dr., Omak, WA 98841
Phone
(509) 663-8711
foundation@confluencehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News (Dr. Travis Clark): 5/5 stars (22 reviews)
- US News (Dr. Wallace Gibbons): 4/5 stars (17 reviews)
- US News (Dr. Bert Ivey): 2/5 stars (16 reviews)
- US News (Dr. Jeffrey Monda): 4/5 stars (27 reviews)
- US News (Dr. Cheryl Shih): 3/5 stars (18 reviews)
- Healthgrades (Dr. James Harris): 4/5 stars (8 reviews)
Patients praise
- Many patients report high satisfaction with the medical expertise and surgical outcomes of specific urologists
- Frequent praise for professional and efficient staff members in the clinics
- Some providers are consistently cited as compassionate, knowledgeable, and proactive listeners by long-term patients
- Positive recognition for clear communication regarding recovery instructions and treatment options from many patients
Common complaints
- Inconsistent bedside manner, with some patients reporting doctors as cold, abrasive, or arrogant
- Reports of difficulty with appointment scheduling and administrative follow-up communication
- Occasional concerns regarding treatment plans and lack of clarity in explanations
- Instances of perceived failure to listen to patient concerns or answer questions thoroughly
"Dr. Travis Clark is an outstanding urologist who is extremely knowledgeable, compassionate, and treated me with extreme kindness and provided thorough information and options."
— RateMDs (Dr. Travis Clark)"I am very displeased with the care that Cheryl provided me... I would not recommend Cheryl to anyone that I care for. Engage with her at your own risk."
— Healthgrades (Dr. Cheryl Shih)"Dr Shih has a very abrasive bedside manner. She bullied me and was upset and insulting when I insisted that my kidney and flank pain was not psychosomatic."
— Vitals (Dr. Cheryl Shih)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Confluence Health introduces Advanced Da Vinci 5 surgical robot in Wenatchee - Ward Media — Aug 3, 2025
- More doctors voice concerns over Confluence Health cancer center | News | ncwlife.com — Feb 23, 2026
- Joshua Spendlove, MD, Joins Trios Medical Group as a Urologist — Oct 7, 2025
- Nick Klassen, PA-C - Spokane Urology: Urologists: Spokane, WA — Jan 5, 2026
- Valentine’s Day Heart Dissection Lab in Wenatchee Connects Rural Youth with Students, Faculty | Elson S. Floyd College of Medicine News | Washington State University — Mar 3, 2026
Information sourced from the clinic's website as of .
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