Carilion Clinic Family Medicine
Geriatric Medicine • Waynesboro, VA • Since 1899 • 1 location in Waynesboro locations
About
Carilion Clinic is a Roanoke-based nonprofit integrated health system in western Virginia, operating hospitals, physician practices, pharmacies, and related health services. It includes a Family Medicine presence, with programs such as the Family Medicine Residency and partnerships like the Virginia Tech Carilion School of Medicine. The organization employs thousands (over 13,000 system-wide) and runs multiple practice sites, including family medicine clinics. For Waynesboro specifically, Carilion Clinic’s information indicates networked primary care services within the western Virginia region; exact Waynesboro clinic details aren’t listed in the provided highlights. Key facts: - Nonprofit healthcare system founded in 1899; headquarters in Roanoke, VA - Operates seven hospitals in western Virginia and extensive physician practices - Largest employer in the Roanoke Valley region - Notable affiliated entities: Virginia Tech Carilion School of Medicine & Research Institute - Contact: direct@carilionclinic.org; 1-800-422-8482
Clinic Type
Geriatric Medicine
Address
428 S Magnolia Ave, Waynesboro, VA 22980
Phone
540-949-8241
billingservice@carilionclinic.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What forms should I download before my appointment?
Please download the following forms to fill out prior to your appointment. Once completed, print and give them to your care team upon arrival. - Patient Consent Form - Patient Registration Form - Patient Family History Form
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 4.5 out of 5 stars (based on 12 ratings for Dr. Robert Taylor) (12 ratings for Dr. Taylor)
- Vitals: 4.5 out of 5 stars for Dr. Donald W. Lee
- LocalityBiz: Mixed ratings ranging from 1 to 5 stars
Patients praise
- Positive feedback for specific providers (e.g., Dr. Dunbar, Dr. Lee, Dr. Young)
- Appreciation for professional and attentive nursing staff
- Some patients report long-term satisfaction and consistent quality of care
Common complaints
- Complaints regarding the intake process, including reports of disorganization and communication issues
- Long wait times for scheduled appointments
- Reports of unprofessional, dismissive, or rude staff interactions
- Concerns about medical errors or misfiled records
"The intake staff at Carilion Clinic are dangerously incompetent, putting patients at risk through negligent disorganization, poor communication, and delays in critical care."
— LocalityBiz Review"I have been a patient of Dr. Lee and Chris Hewitt and nurses Tammy and Sherry for well over 10 years now. They have the best bedside manner of any Doctors/Nurses I have ever had."
— LocalityBiz Review"Second appointment, I waited exactly 1 hour before reminding them I had been waiting. They told me it was normal to wait that long. They had no consideration for me or my condition."
— Helpyouachieve ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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