Arthritis and Rheumatology Center, PC

Rheumatology • Waycross, GA • Since 2013

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About

Arthritis & Rheumatology Center PC is a private medical practice focused on diagnosing and treating rheumatologic diseases. Founded in 2013 by Dr. Jatin Patel, the center is based in Roswell, Georgia, and operates seven Georgia locations, including Roswell/Alpharetta, Cumming, Canton, Kennesaw, Lawrenceville, Suwanee/ Johns Creek, and Woodstock. Primary contact: info@arcenterpc.com; phone options: 770-284-3170, 770-284-3150. Note: The provided information lists locations in Roswell and Woodstock, not Waycross (Waycross is not listed among their Georgia locations).

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Clinic Type

Rheumatology

Address

11731 Pointe Place

Phone

770-284-3150

Email

Clinical.trials@arcenterpc.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://arcenterpc.com/

Services Offered

Rheumatology
Arthritis diagnosis and treatment
In-office infusion services

Technology & Equipment

secure patient portal
paperless practice

Insurance & Payment

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Languages Spoken

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Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye/Google Review aggregates: Generally positive ratings ranging from 4.6 to 4.7 out of 5 stars across multiple locations in Georgia (e.g., Roswell, Lawrenceville, Suwanee) (Hundreds of reviews collectively across locations (e.g., 193 for Roswell, 146 for Lawrenceville, 127 for Suwanee))

Patients praise

Many patients praise specific doctors for being knowledgeable, attentive, and caring
Some patients report positive experiences with friendly and professional staff members
Appreciation for comprehensive, multi-specialty care in one location
Some patients express high satisfaction with treatment outcomes and communication

Common complaints

Allegations of using unauthorized staff for medical procedures (infusion services) resulting in a $2.18 million settlement in 2026
Complaints regarding poor administrative communication and unresponsiveness
Reports of high turnover and errors among support staff
Occasional concerns over perceived lack of bedside manner or dismissiveness by some providers
Issues with billing, appointment scheduling, and long wait times

"I have had a disastrous time recently with this office... I have never been treated so badly in my life by a doctor office."

— Patient review for Arthritis & Rheumatology Center, PC (Cumming location)

"Dr. Samuel Kim and his team are truly exceptional... he genuinely cared about how she was feeling, listened to her concerns, paid attention to side effects, and motivated her to keep moving even when she was in pain."

— Patient review for Arthritis & Rheumatology Center, PC (Lawrenceville location)

"One star is only for Dr. Raj in not prescribing something I needed to function. If you come here seeking something for pain and devastating fatigue - he only wants to give antidepressants, nothing for the horrible fatigue."

— Patient review for Arthritis & Rheumatology Center, PC (Woodstock location)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Arthritis & Rheumatology Center settles $2.18 million false claims case over infusion practices | GA News News Gazette — Jan 29, 2026
Arthritis & Rheumatology Center PC Explores the Role of Infusion Therapy in Advancing Rheumatology Care - Atlanta Wire — Feb 6, 2026
Arthritis & Rheumatology Center to pay $2.18M to settle case - Atlanta Business Chronicle — Jan 30, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.