Aspirus Wausau Family Medicine
Family Medicine • Wausau, WI
About
Aspirus Wausau Family Medicine is part of the Aspirus health system, a nonprofit organization headquartered in Wausau, Wisconsin. Aspirus operates 19 hospitals across Wisconsin, Minnesota, and Michigan, with the Wausau campus (Aspirus Wausau Hospital) offering a broad range of services. The system emphasizes patient care, advanced planning resources, medical records, and community classes/events, and has earned recognitions such as Blue Distinction Center for Maternity Care. For specific services, contact Aspirus Wausau Hospital or Aspirus Wausau Family Medicine through Aspirus’s main contact channels.
Clinic Type
Family Medicine
Address
425 Wind Ridge Drive, Wausau, WI 54401
Phone
(715) 675-3391
jobs@aspirus.org
Opening Hours
Mon 8:00AM - 5:00PM; Tue 8:00AM - 5:00PM; Wed 8:00AM - 5:00PM; Thu 8:00AM - 5:00PM; Fri 8:00AM - 5:00PM; Sat Closed; Sun Closed
Services Offered
Team
Insurance & Payment
—
's office to verify that your insurance is accepted.
Languages Spoken
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FAQs
What insurance plans are accepted?
Please contact the doctor's office to verify that your insurance is accepted.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.4 out of 5 stars (100 reviews)
- Promallu: 4.4 out of 5 stars (89 reviews)
Patients praise
- Professional, caring, and attentive clinical staff
- Efficiency in appointment scheduling and timely care delivery
- Welcoming office environment for families and children
- Availability of same-day or walk-in options
Common complaints
- Difficulties with billing and insurance coverage transparency
- Long phone wait times and administrative challenges
- Concerns over treatment approaches (e.g., medication reliance vs. alternative care)
- Reports of rushed appointments and feeling unheard by specific providers
"I appreciate their willingness to take time to answer my never-ending questions about my children and their ailments! The phone staff is so friendly and the call nurse is so helpful and saved me many visits to the doctors office."
— Birdeye patient review"Sat on the phone for over 10 minutes waiting for someone to pick up my call. You take millions of dollars a year from customers but can't manage the phone lines? Give me a break."
— Promallu patient review"Rather than doing the tests in the clinic, which is normal practice, they sent him to the hospital lab and charged us $979.00. Had the test been done in the clinic, the costs would have been our $25 copay."
— Better Business Bureau complaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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