SSM Health
Psychiatry/Psychology • Waupun, WI
About
Behavioral Health at SSM Health Waupun Memorial Hospital in Waupun, Wisconsin offers psychiatry, psychology, and addiction services for children, adolescents, adults, couples, and families. The clinic provides inpatient and outpatient treatment, including day treatment, intensive outpatient programs, adolescent substance abuse programs, dual diagnosis treatment, relapse prevention groups, and family therapy. A team of psychiatrists, psychologists, psychotherapists, nurses, and counselors develops individualized treatment plans based on comprehensive evaluation.
Clinic Type
Psychiatry/Psychology
Address
Waupun Memorial Hospital, Behavioral Health, Waupun, WI
Phone
920-324-5581
community.benefits@ssmhealth.com
Opening Hours
8:00 AM - 5:00 PM
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (based on CMS HCAHPS surveys): 84% of patients give a 9 or 10 rating (hospital-wide)
- SSM Health Behavioral Health (overall service line): 4.9 out of 5 (163 ratings)
- Nursa (clinician-submitted reviews): 3.6 out of 5
Patients praise
- Highly rated behavioral health services generally
- Effective, compassionate care in specific departments
- Strong communication and understanding from certain providers
- Positive patient experience ratings for the overall hospital facility
Common complaints
- Reports of unprofessional conduct or disrespectful communication by some staff
- Frustrations with administrative processes and communication delays
- Concerns regarding the adequacy of care plans for specific medical needs
"Dr. Makielski saved my husband’s life! After our first oncologist had given up, Rory found the correct immunotherapy for him. Rory was always kind and understanding at all appointments."
— Healthgrades Patient Review"This place has become very disrespectful and they play on the telephone and do run around games instead of taking care of the patients..."
— LocalityBiz Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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