Patient Centered Medical Home - Arnot Health
Internal Medicine / Primary Care • Watkins Glen, NY • Multiple (listed as various AOMC locations: Addison, Corning, Horseheads, Ivy, Rupik, Erwin, Troy, Watkins Glen) locations
About
- Arnot Health is a nonprofit regional healthcare system based in Elmira, NY, with three hospitals and a 270-provider multi-specialty group serving parts of the Southern Tier (NY) and Northern Tier (PA). - The organization emphasizes patient care and community partnerships as part of its mission and is now affiliated with Centralus Health, expanding its reach in a 9-county region. - Services and structure suggest a integrated delivery model under Arnot Health, with locations across Elmira and surrounding areas; main HQ at 600 Roe Ave, Elmira, NY 14905. - Key context for a “Patient Centered Medical Home” in Watkins Glen would align with Arnot Health’s integrated, community-focused care approach, leveraging its network of primary and specialty care through its large regional system. Notes: - If you’re specifically looking for patient-centered initiatives, care coordination, or primary care in Watkins Glen under Arnot Health, this page confirms Arnot Health as the regional provider group but does not list Watkins Glen-specific PMH details.
Clinic Type
Internal Medicine / Primary Care
Address
600 Roe Ave, Elmira, New York 14905, US
Phone
6077374100
lisa.ventura@arnothealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (provider page: Tracy Martine, NP; Arnot Health Primary Care Watkins Glen): 5.0 out of 5 ((5 Ratings))
- MedicalRecords.com (Arnot Ogden Medical Center): 3.4
- BirdEye/Google reviews aggregate (Arnot Health): not specified (individual written reviews shown)
Patients praise
- Some patient/provider-level experiences describe strong care and professionalism (e.g., favorable impressions on patient review sites).
- Patient feedback on at least one specific provider (Tracy Martine, NP) is very positive on WebMD (5.0/5 with all categories marked as “Did Well”).
Common complaints
- Negative experiences include long ER wait times, perceived lack of responsiveness (e.g., not answering phones/refills), and frustration with care coordination/customer service.
- Billing/customer service complaints are also present in written reviews (e.g., billing office issues, calls not returned).
- Some reviews express strong dissatisfaction with overall care quality and professionalism (including “one star” style critiques).
"“Run from Dania Niwash. Could easily give zero stars. The outpatient psychiatry department doesn’t care…”"
— reviews.birdeye.com (Arnot Health)"“Don’t EVER take your kids here. They will not answer their phones for anything… refuse to answer or call back for more refills…”"
— reviews.birdeye.com (Arnot Health)"“Great place and the staff are the best that I have ever had.”"
— medicalrecords.com (Arnot Ogden Medical Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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