MaineGeneral Medical Center

Audiology • Waterville, ME • 2 (Augusta and Waterville as referenced by phone contacts) locations

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About

MaineGeneral Health is a nonprofit health system based in Augusta, Maine, operating as MaineGeneral Medical Center. It is Maine’s third-largest health care system, employing nearly 5,000 people in Central Maine, with a mission to enhance the health of the greater Kennebec Valley and a vision to be Maine’s leading community health care system. The organization provides hospital and health care services across its four U.S. offices and is affiliated with locations in Augusta, ME (HQ) and nearby campuses. For audiology specifics at Waterville, MaineGeneral Health’s site does not list Waterville as a separate location; the main reference locations are in Augusta, ME.

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Clinic Type

Audiology

Address

Auburn/Augusta and Waterville Maine (specific clinic locations not provided on page)

Phone

Augusta: (207) 622-8680

Email

smart@mainegeneral.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mainegeneral.org/medical-services/audiology/

Services Offered

Audiology
Hearing tests
Hearing aids
Assistive listening devices
Counseling and education
Maintenance and repair of hearing devices

Team

MaineGeneral audiology staff, Certified by the American Speech-Language-Hearing Association; Maine audiology licenses — Audiologists

Insurance & Payment

—

Languages Spoken

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FAQs

Is hearing difficult for you or someone you know?

MaineGeneral audiologists can help; consider having your hearing tested.

What do audiologists do?

Test for hearing problems and provide non-medical treatment for hearing loss.

Is hearing difficult for you or someone you know? If it is, MaineGeneral Medical Center's audiologists can help.

Not a FAQ-style answer provided; introductory statement describing service.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

HealthyHearing (Waterville Audiology): 5/5 (average) (7)
Promallu (Waterville Audiology): 4.9/5 (average) (207)
HealthyHearing (MaineGeneral Medical Center): 1/5 (1)

Patients praise

Professional and knowledgeable staff
High quality of hearing evaluations compared to other providers
Personalized, clear explanations of hearing needs and options
Efficient and friendly scheduling experiences

Common complaints

Difficulties with communication accessibility for hearing-impaired patients (e.g., preference for phone-only contact)
Frustration regarding referral and scheduling administrative processes

"It was so refreshing to have an experience so quick, good, and friendly in the questionable medical field today."

— HealthyHearing patient review for Waterville Audiology

"When I called MaineGeneral Audiology in Waterville and asked for another way to be contacted I was told they only take phone calls. I asked what people do who can’t hear well... I was told I needed to get someone else to help me."

— HealthyHearing patient review for MaineGeneral Medical Center Audiology

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].