WellNow Urgent Care

Urgent Care • Watertown, NY • Since 2012 • 1 in Watertown locations

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About

WellNow Urgent Care is a private urgent care network offering walk-in treatment for illnesses and injuries, rapid testing, and other health services. Founded in 2012 (originally Five Star Urgent Care), it operates across Illinois, Indiana, Michigan, New York, and Pennsylvania, with headquarters in Chicago, IL. Its U.S. locations include Chicago headquarters and multiple clinics in the Midwest and Northeast. offices but does not specify a Watertown address.

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Clinic Type

Urgent Care

Address

1233 Arsenal Street

Phone

(315) 362-3839

Email

wn5138@wellnow.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.wellnow.com/urgent-care-centers/new-york/watertown/1233-arsenal-street-13601/

Telehealth

Available (WellNow Virtual Care)

Emergency Care

Call 911 for true emergencies

Services Offered

Urgent care
Walk-in care
X-ray
On-site stitching
Point-of-care lab testing
Virtual care

Technology & Equipment

X-ray
On-site stitching
Point-of-care lab testing
Online check-in
Virtual care

Insurance & Payment

—

Credit, Debit cards

Languages Spoken

—

FAQs

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.3 to 4.4 out of 5 stars (based on >1,100 reviews) (1,143 to 1,228 reviews)
Solv: 5.0 out of 5 stars (1 review)

Patients praise

Fast and efficient service in many cases
Friendly and caring staff and practitioners
Clean and welcoming facility environment
Convenient online appointment scheduling

Common complaints

Long wait times
Dismissive or unprofessional provider behavior
Mismanagement of patient queue or room assignments

"Thank you to Mr. Ashkar for being so quick and efficient in evaluating my condition. I also asked if my prescription could be sent to a different pharmacy location, and he handled it right away, which I truly appreciated. The staff were all wonderful, and I’m very grateful for the excellent care you provide to your patients."

— Birdeye reviewer

"My wife is there right now as I type this... my wife got injured at work and they said 17:50 is her appointment. She goes there and got put in the wrong room and forgotten about. Then the provider has the audacity to see other patients that showed up afterwards and my wife is waiting."

— Birdeye reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

WellNow Urgent Care Partners with Utica University to Expand Healthcare for Students — Dec 9, 2025
WellNow Openings Coincide With Reduced ED Wait Times In Upstate NY - Journal of Urgent Care Medicine — Apr 1, 2026
Hamilton College study finds WellNow Urgent Care expansion improves access and reduces strain on emergency rooms — Apr 22, 2026
Hamilton College study looks at impact of WellNow urgent care centers — Apr 27, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.