DOCS Urgent Care
Urgent Care • Watertown, CT • Multiple locations in CT; Watertown site is part of DOCS Urgent Care network (Waterbury facility referenced) locations
About
DOCS Urgent Care in Waterbury, CT serves Watertown residents with urgent care for non-life-threatening injuries and illnesses. The clinic offers x-ray services, allergy testing and immunotherapy, flu shots, physicals, STD testing, and chronic disease management, accepting all insurance plans. Hours are weekdays 8AM-8PM and weekends 8AM-5PM, with walk-in availability and minimal wait times.
Clinic Type
Urgent Care
Address
279 Chase Ave, Waterbury, CT 06704
Phone
(203) 528-4993
careers@docsofct.com
Opening Hours
WEEKDAYS: 8AM-8PM; WEEKENDS: 8AM-5PM
Emergency Care
No, treats non-life threatening conditions; 24/7 availability at Waterbury facility for urgent care needs
Services Offered
Technology & Equipment
Insurance & Payment
Facilities across Connecticut accept all insurance providers.
Self-pay, Insurance billing
Languages Spoken
Pricing
Current Offers
Watertown Urgent Care New Patient Offer
FAQs
What services are provided at Watertown DOCS Urgent Care?
Urgent care services including treatments for injuries and illnesses, x-ray services, allergy testing and immunotherapy, flu shots, physicals and annual checkups.
Do you accept all insurances?
Yes, we accept all insurances.
What do I need to bring for the insurance process?
Only a form of identification and an insurance card.
What are the hours of operation?
Weekdays 8AM-8PM, Weekends 8AM-5PM.
Can I get treated without an appointment?
Yes, our facilities are walk-in ready, and you may also schedule an appointment.
Do you offer STD testing and treatment?
Yes, confidential STD treatment and testing for residents of Watertown.
Where is the Watertown DOCS Urgent Care located?
279 Chase Ave, Waterbury, CT 06704.
Is there a wait time at DOCS Urgent Care?
We offer little to no wait times at lower cost as compared to that of the emergency room.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv (DOCS Urgent Care Chase Ave): 4.4 out of 5 stars (2,317 ratings)
- Solv (DOCS Medical Group Frost Rd): 4.4 out of 5 stars (1,447 ratings)
- Saint Mary's Hospital Urgent Care (East Main St): 4.4 out of 5 stars (528 reviews)
Patients praise
- Friendly, welcoming, and professional front desk staff
- Ability to book appointments online to reduce wait times
- Efficient, thorough, and compassionate care from some medical providers
- Clean and well-maintained facility environments
- Convenient walk-in availability and accessible location for area residents
Common complaints
- Long wait times, even with scheduled appointments
- Inconsistent staff professionalism and bedside manner
- Difficulties with administrative/check-in processes and insurance verification
- Occasional complaints regarding facility communication systems (e.g., website availability vs actual hours)
- Mixed feedback on the quality of medical interactions, including concerns about virtual or remote care methods
"The staff is extremely friendly and professional. I always feel genuinely cared about and never condescended or judged, as I've felt at other urgent cares."
— DOCS Urgent Care (Patient Review)"The male doctor was high on something and dressed like he didn’t care about life or his profession. The trainer (nurse) complained to the trainee about multiple things not working properly. ...horrible experience !!!!"
— PhysicianOne Urgent Care (Patient Review)"I waited 2 hours to hear this. Maybe collect the urine so no one has to wait that long. I had an appointment. What’s the point of the appointments if I have to wait 2 hours."
— Concentra Urgent Care (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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