Beth Israel Lahey Health Urgent Care
Retail Clinic • Watertown, MA • Since 2019
About
Beth Israel Lahey Health Urgent Care – Watertown is part of the nonprofit health system Beth Israel Lahey Health (BILH), formed in 2019 from the merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. BILH operates multiple hospitals and care centers in Massachusetts and New Hampshire, including urgent care services. The Watertown urgent care location provides accessible, walk-in medical care for non-emergency conditions as part of BILH’s network, which emphasizes primary care, urgent care, behavioral health, and other health services. If you need hours, services, or to check in for a visit, you should refer to the official bilh.org site or contact the Watertown location directly.
Clinic Type
Retail Clinic
Address
480 Pleasant Street, Watertown, MA 02472
Phone
857-760-7500
Rafael.hernandez@bilh.org
Opening Hours
Sunday 9:00 am – 5:00 pm; Monday 9:00 am – 7:00 pm; Tuesday 9:00 am – 7:00 pm; Wednesday 9:00 am – 7:00 pm; Thursday 9:00 am – 7:00 pm; Friday 9:00 am – 7:00 pm; Saturday 9:00 am – 5:00 pm
Emergency Care
Non-life-threatening, urgent care for conditions such as flu symptoms, minor cuts, sprains, asthma attacks, dehydration, etc.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is the best option for most serious but non-life-threatening issues, such as flu symptoms, minor cuts needing stitches, sprains, or mild asthma attacks?
Urgent care centers offer walk-in availability and extended hours.
Can I reserve a spot online for urgent care?
Yes, you can reserve your spot online via the online appointment reservation system for patients.
Are online reservations considered appointments?
Online reservations are not appointments and emergencies can arise which may result in patients being taken out of order.
How can physicians refer patients to the Urgent Care?
Physicians can submit referrals electronically using our secure system; contact the facility at 857-760-7500 for questions.
What are the contact options for hours and location details?
See the Hours & Location Details section on the location page for up-to-date hours and directions.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- UrgentCareMap.health: 4.1/5 stars (115 reviews)
Patients praise
- Professional and friendly staff
- Attentive patient care
- Convenient location and access to on-site labs
- High-quality facilities
Common complaints
- Parking confusion regarding designated areas
"All the staff are very friendly and professional, and they are attentive to helping patients. It is the first urgent care center I have visited that offers high-quality care and facilities."
— Patient review on LocalityBiz"Dr. Barna... listens to you and gives me hopeful advice... this new location in Watertown is convenient and has a lab within the office for bloodwork which is a huge convenience."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Beth Israel Lahey Health Urgent Care - JDL — Sep 19, 2025
- Jobs - Careers at Beth Israel Lahey Health — Jan 26, 2026
- Medical Assistant/Medical Secretary-Mt. Auburn Nephrology, Beth Israel Lahey Health — Jul 25, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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