Northeast Health Services
Psychiatry • Watertown, MA
About
Northeast Health Services in Watertown, MA offers therapy, psychiatry, and medication management for children, adolescents, and adults through in-person and telehealth options. Located at 480 Pleasant Street, 4th Floor, Building A, the clinic is staffed by licensed therapists, board-certified psychiatrists, psychiatric nurse practitioners, and physician assistants, and accepts most major insurance plans including Medicaid and Medicare.
Clinic Type
Psychiatry
Address
480 Pleasant Street, 4th Floor, Building A, Watertown, MA
Phone
(617)%20272-9045
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Opening Hours
Monday-Friday 9:00am–5:00pm; Saturday Closed; Sunday Closed
Telehealth
Available
Services Offered
Team
Insurance & Payment
Insurance plans accepted vary by clinic; central intake can confirm coverage. Most major plans accepted across Northeast Health Services as a whole.
Languages Spoken
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FAQs
What services are offered at the Watertown, MA clinic?
A full suite of personalized mental health services including therapy, psychiatry, and medication management; in-person and telehealth options.
What mental health services are offered at this Watertown clinic?
Personalized mental health services including therapy, psychiatry, and medication management with in-person services and telehealth options.
Who staffs the Watertown clinic?
Licensed and unlicensed therapists, board-certified psychiatrists, psychiatric nurse practitioners, physician assistants and clinical support staff.
Where is the Watertown clinic located?
480 Pleasant Street, 4th Floor, Building A, Watertown, MA 02472.
What are the office hours?
Monday–Friday 9:00am–5:00pm; Closed on weekends.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades, Birdeye, and direct clinic websites.: Individual providers often have high ratings (e.g., 5.0/5.0), while some clinics or psychiatrists have significantly lower ratings (e.g., 1.8/5.0 or 1.0/5.0). (Varies by provider and platform; typically ranges from single reviews to dozens.)
Patients praise
- Many providers and practices available for both in-person and online care
- Positive feedback for listening skills and supportive, non-judgmental counseling styles
- Convenience of telehealth options for accessibility and comfort
- Helpful therapeutic strategies and positive patient progress reported
Common complaints
- Difficulties with insurance network status and billing clarity
- Reports of unprofessional communication or aggressive behavior from some providers
- Issues with scheduling, appointment link delivery, and technical access for telehealth sessions
- Concerns about lack of transparency regarding facility types or services offered
- Criticism of medication management and lack of diagnostic thoroughness
"My clinician is super capable and able to flex to my needs... I really appreciate her thoughtfulness and attention to detail."
— Thriveworks patient reviews"needs to retire. worst psychiatrist i've had... he would literally put up a fight with me about [bloodwork] no matter how clear and assertive I was."
— Healthgrades user review for Dr. Alan Fisch"Booked two times with them and both times it was a big waste of my time... Second time around I booked an appointment and never got a link for our zoom call."
— Localitybiz user review for Thriveworks WatertownSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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