Beth Israel Lahey Health Primary Care
Primary Care • Watertown, MA • Since 2019
About
Beth Israel Lahey Health (BILH) is a non-profit integrated health system based in Cambridge, MA, formed in 2019 from the merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It operates 10–11 acute-care hospitals across Massachusetts and New Hampshire, with extensive primary care and urgent care networks, and includes affiliated clinics and community health services. Key details: - Headquarters: Cambridge, MA - Founded: 2019 - Network: 10–11 acute-care hospitals in MA/NH; extensive primary care and urgent care footprint - Governance: Led by CEO Kevin Tabb, MD - Type: Non-profit health system - Websites/contact: bilh.org Note: The provided highlights mention a Watertown location within BILH’s primary care network, but specific details for “Beth Israel Lahey Health Primary Care – Watertown” (address, services, hours) are not included in the excerpt. For precise Watertown primary care location details, please visit bilh.org or request the Watertown clinic page.
Clinic Type
Primary Care
Address
480 Pleasant Street, 2nd Floor, Watertown, MA 02472
Phone
617-402-3400
Rafael.hernandez@bilh.org
Opening Hours
Sunday Closed; Monday 8:30 am–5:00 pm; Tuesday 8:30 am–5:00 pm; Wednesday 8:30 am–5:00 pm; Thursday 8:30 am–5:00 pm; Friday 8:30 am–5:00 pm; Saturday Closed
Services Offered
Insurance & Payment
—
Languages Spoken
Current Offers
New patient welcome
FAQs
What services are provided by Beth Israel Lahey Health Primary Care – Watertown?
Comprehensive primary care services across the lifecycle with a team-based approach.
How often should I see my primary care provider?
You should see your primary care provider once a year for an annual check-up; additional visits may be needed if medical issues arise.
If you need a specialist referral, what should you do first?
If you feel you need to see a specialist and have not discussed the referral with your PCP, please first call your PCP, as they may need to see you prior to referring you to the specialist.
How can nominations for the WE CARE award be submitted?
Nominations are submitted via a form; nominations are accepted on a rolling basis and reviewed by a committee; awards are presented quarterly.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- LocalityBiz: 5/5 stars (based on represented sample) (13 reviews mentioned on one platform)
Patients praise
- Professional and friendly staff
- Attentive patient care
- Convenient onsite lab services for bloodwork
- Thoughtful and patient physicians
Common complaints
- Parking confusion (risk of being towed if parked incorrectly)
"All the staff are very friendly and professional, and they are attentive to helping patients."
— LocalityBiz reviewer Milena R"She listens to you and gives me hopeful advice during my appointments. This new location in Watertown is convenient and has parking across the street and even has a lab within the office for bloodwork which is a huge convenience."
— LocalityBiz reviewer Cassie FernandesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- 5 Best General Clinics in Pasadena, Texas by Need — Oct 29, 2026
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
Comparing your options?
See other primary care clinics in Watertown, or search the full directory by insurance, ratings, and more.