
Orthopedics - Samaritan Health
Orthopedics • Watertown, NY • Since 1881
About
Orthopedics at Samaritan Health (Watertown) - Samaritan Medical Center is a nonprofit, 294-bed community hospital in Watertown, NY, founded in 1881 and part of Samaritan Health. - The center offers a full spectrum of inpatient and outpatient services, including orthopedic care as part of its surgical and medical specialties. - About 180+ physicians across 40+ specialties work with 2,000+ staff to provide comprehensive orthopedic evaluation, treatment, and follow-up, including services aligned with civilian and military community needs. - Location: 830 Washington Street, Watertown, NY 13601 (HQ). Contact: 315-785-4000. - Focus areas likely within orthopedics include general orthopedic surgery, sports medicine, joint replacement, trauma, and imaging as part of diagnostic and treatment pathways.
Clinic Type
Orthopedics
Address
22567 Summit Drive Building II Watertown, NY 13601
Phone
315-779-6784
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
THIS IS NOT A MEDICAL EMERGENCY
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 63% of patients recommend the hospital (HCAHPS data) (N/A)
- US News & World Report: 5/5 (for several orthopedic surgeons) (Varies by provider (e.g., 227 reviews, 122 reviews))
Patients praise
- High patient satisfaction ratings for individual orthopedic surgeons
- Successful outcomes for procedures such as knee replacements
- Appreciation for professional bedside manner of specific providers
- Availability of modern local options like robotic surgery
- Friendly interactions with support staff reported by many patients
Common complaints
- Reports of long wait times for appointments and care
- Perceptions of poor bedside manner from specific providers
- Concerns regarding lack of attentive listening by some staff
- General complaints about hospital-wide service efficiency
"I liked his bedside manner. He was not in a hurry, he answered all my questions... I really had no complaints whatsoever when I came out of surgery."
— Samaritan Health Patient Testimonial (Dr. Biren Chokshi)"The entire staff at North Country Orthopaedics was so friendly, up until my actual appointment with Dr. Shuman... He responded aggressively... I was stunned by the response."
— Vitals review for Dr. Perry T. Shuman"Terrible service. Don't care about their patients. Take hours to get to them. Do not recommend, for any emergent care or care in general."
— Yelp review of Samaritan Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Samaritan Morning Checkup: robotic surgery for hip, knee replacements — Oct 15, 2025
- Samaritan Medical Center Welcomes New Physicians and Advanced Practice Providers at Annual Reception - Samaritan Health — Nov 11, 2025
- Samaritan Medical Center Celebrates Graduation of Resident Physicians, Continued Growth of Graduate Medical Education Program - Samaritan Health — Jun 29, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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