Hartford HealthCare HealthCenter - Waterford (Dayton Road) | CT
General Surgery • Waterford, CT
About
Hartford HealthCare Senior Services is a nonprofit integrated healthcare system based in Southington, CT, focused on senior health and well-being in Central Connecticut. Its services include skilled nursing, long-term and short-term rehabilitation across communities such as Jerome Home (New Britain), Southington Care Center, and Jefferson House. It also operates assisted living communities (The Orchards at Southington; Mulberry Gardens of Southington; Arbor Rose at Jerome Home; Cedar Mountain Commons) and adult day care (Mulberry Gardens of Southington; Mulberry Gardens at Marian Heights in New Britain). The organization is part of Hartford HealthCare and serves as a hub for aging-in-place and senior services across its locations. Primary contact options include multiple Hartford HealthCare Senior Services phone lines and centerforhealthyaging@hhchealth.org. Address notable: 80 Meriden Ave, Southington, CT 06489 (HQ).
Clinic Type
General Surgery
Address
Waterford, CT 06385
Phone
860.886.0660
Elizabeth.Begley@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Hartford HealthCare Medical Group official website: Individual physician and provider ratings commonly range from 4.8 to 5.0 out of 5 stars on the official Hartford HealthCare Medical Group website. (Individual provider pages display multiple ratings, but a specific aggregate count for the entire Dayton Road location is not publicly consolidated in a single figure.)
Patients praise
- Individual providers often receive high star ratings (e.g., 4.8 to 5.0) for being compassionate, skilled, and informative
- Comprehensive care provided by doctors and advanced practice providers
Common complaints
- Communication issues and delays in receiving return calls from office staff and medical assistants
- Frustration with the answering system and difficulty reaching the office by phone
- Perceived lack of professionalism or responsiveness at the administrative level within the broader network
"If I could give a zero stars, I would. It's time to move on from Hartford Healthcare Medical Group. While I want to acknowledge Dr. Pyo is a kind and professional physician, the same cannot be said for the office staff and medical assistance... Communication is severely lacking."
— Yelp review for Hartford HealthCare Medical Group network"Compassionate, skilled physician Dr. Stanat was comprehensive, informative, and had ..."
— Healthgrades review for Waterford location providerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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